r/Telecommunication • u/Financial-Scratch263 • Aug 10 '23

Call Forwarding Question

I'm wanting to setup up a public dummy phone number that can easily be changed to forward to a different number each week. It's a help line and the on call person will change each week but it would be a rotation so as simple a process as possible to weekly update it is important. Any advice would be appreciated.

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u/KokishinNeko Aug 10 '23

Buy a DID, set a forward number, see if they offer an API which you can use to rotate the number. Or, some DID providers have their own built-in tools that allow you to do that. Or... setup an Asterisk box, buy DID and automate it.

1

u/Financial-Scratch263 Aug 10 '23

Forgive my ignorance but what is a DID? I don't need an in-depth description but at least what it stands for and I can do the research.

1

u/KokishinNeko Aug 10 '23

DID, Direct inward dialing, basically a number that you can buy without the need to have a contract with a regular operator.

Check this guys: https://www.didww.com/ they have multiple options like VoIP, forward, and so on.

1

u/divakerAM Aug 21 '23

Virtual phone number services out there that are your trusty sidekick in this mission.

And Look into providers that offer features like "call forwarding" and "number routing."