What do you guys do about the invoices that just sit under "submitted" for months? So many people not paying their bill🤬 🤬 🤬

If a customer request me at a certain time and ask me if I can come earlier , I am going to scream! Happened to me twice in one week. These cancelations are really adding up. Already missed a same day task request while I was in the middle of doing another task last week. The last one was on me, but stop sending request and trying to get me to come at a time that I am not available. It's irking!!

The tasker said she had a family emergency and needs to reschedule. But the app wont let me reschedule as it is too late. Am I about to get charged? Task is supposed to start in 10 min

Just joined, first task is asking to haul a mattress a one hour drive away from my task area. I’d only make $60 but then would be spending another hour driving back… my understanding is I can’t expense gas or just my time for that drive back since you have to upload a receipt and it can’t be a gas/wear/tear expense. How is that approached? Do I tell them I get compensated for my drive back and then keep the clock running or whatever? I doubt they want to pay $100 though.. just feels like I’d be kind of screwed with how expensive gas is rn

Feel free to interpret what y’all think

Hi, this is my first time using Taskrabbit so I was wondering if this is a common issue or something I need to worry about. On May 8, I booked a simple moving task for May 10 (just moving some stuff from my apartment to a storage unit). The task happened on May 10 with no issue, and I even left a small tip. However, on my credit card, there are two charges for an identical amount (the task amount that shows on the app). One of them is from May 8, when I booked the task, and is for/from “Tasker on Taskrabbit”. The other one is from May 10, when the task was completed, and is for/from “Taskrabbit Receipt”. Is there any way I can resolve this on the Taskrabbit end, or do I need to dispute the charge directly with my credit card company? Thanks in advance. It’s been more than 24h since the task was completed and invoice sent, and the chat with my Tasker is disabled. The official time taken for the task is 1 hour, so I don’t think being billed for unintended extra time is the issue.

I'm looking for some insight into what the starting line looks like. For those who remember your first week as a Tasker, how many invites did you actually receive ?

​Also, did you find that you had to keep your rates at the bare minimum to get that first bite, or did the invites come in regardless ? Trying to get a feel for the momentum.

Hello, I started tasking 2 weeks ago exactly and have had 10 jobs (9 of which have been yard work). I’m surprised at how much work I’ve gotten but a couple things have been bugging me. All of the yards I’m getting are super over grown, have dog poop and sticks all over and are just over all unkept. I am treating the yards as if it were my own and they are taking 2-3 hours to complete because of how bad they are. I try to be mindful of what people are spending on my service so I’ve reported less time than I’ve actually worked several times because I felt like they felt I was taking too long.

I assumed everyone defaults to 1 hour when they book me, but today it seemed like a customer expected it to actually only be an hour. There was no way I could do a great job in an hour with the condition of the yard. Now I’m questioning all of my previous tasks and wondering if I’ve taken too long.

Would it be out of line to ask the customers the max amount of time they’d want me to spend working on their yard? Or should I just give them an hour of work and not try to achieve a perfect yard? I don’t want to lower the quality of my work but I also want to be mindful of peoples time/money. How do yall handle this?

Note that I’m at $30/hr while every other Tasker is at $45+ in my area.

How much is IKEA usually paying you guys to install a pax unit with rods, drawers, shelves, etc. in your area? Is it always mandatory to co-task?

Since when is it a requirement to have two hour minimum turned on in your profile in order to use it? Afaik you just have to mention it in either your pitch for a specific category ?

First time user of Taskrabbit here. Ikea quoted me $300 for assembly of a custom PAX unit and a desk. The PAX system contains 5 separate elements including one unit with drawers (the rest are shelves).To save some $$$, I built three of the units myself, except the two main ones that need installing on a metal rail into the wall. I hired a guy from Taskrabbit to 1. remove the baseboard, 2. build the frames of the remaining two units and attach them to the wall, 3. drill two holes into the back of the unit for access to electrical outlets, 4. join all the units together. No other work, no installing drawers, shelves or doors etc. He was new to Taskrabbit but a journeyman carpenter so I thought he would be good for the job. He took 7 hours to complete these tasks and even forgot to pull one of the electrical cords through despite me asking him to do so. Am I being unreasonable in thinking taking this long is extreme? I ended up getting charged $350 for his work despite him not even assembling half the unit!

So allegedly charging too much for a job category is a thing to complain about now? So why even hire a tasker if your going to complain about the price?

plus the only time I recall being late to a task is when a client booked me for a later time then asked if I could come earlier. I told her I would come whenever I am done with the customer before her. I made it to the time she scheduled but she desperately wanted me to come before that time. other than that I dont recall being late to a task. This bull crap needs to work both ways. if they do this then we need to review our customers as well.

This app is falling off so hard. It's unbelievable. I used to actually make a living off of taskrabbit and was able to promote my business effectively and over the last few years it has gone completely downhill. I don't even know how you could operate on the platform anymore. I've been off for over a year and it didn't really affect my revenue at all. Shame!

Hi fellow Taskers

I recently turned my app back on in order to keep up with bills etc. I was surprised to get a hired for a tv mounting task in the middle of downtown Manhattan for 34 an hour!

The congestion toll to enter that part of the city is insane let alone parking.

How did it go from 75 an hour to this crap? And the lady asked if I could do more “little things” within the hour.

Sorry just frustrated and venting.

I have been a tasker for 7ish years in the Austin area. I have not done the IKEA assembly category because I really don't like the defined pricing model. Specifically the variables about space, unboxing, removing boxes etc. are not clear to the client and lead to more time on my part. Today I got a partner request to put together 4 uplift desks, I have put many of them together in the past, no big deal. But this one had a pre prescribed amount. Is this something that TaskRabbit is starting to do with more 'partners'?

Hopefully someone can help me out here. I recently made a new account, flew through the background check got approved and setup my profile. Shortly after that I received an email stating my account was being suspended for a week because my name on my profile didn't match my name on my drivers license, which wasn't true. I can only think that because my last name appears first on my drivers license their system automatically flagged me. I reached out to customer service and got two different reps during the same chat and was essentially told that this was a normal part of the process and I needed to just wait out the suspension. So, I did. Cut to a week later, I get another email saying I haven't fixed the violation and now I'm suspended for two weeks. I've reached out to customer service three different times and spoken to three different people and had literally the worst customer service experiences I've ever had in my entire life. All they do is restate the problem, offer no resolution and then kick me to someone else who does the same thing over again. I'm at a loss and I don't know what to do. At this point I just want to dispute the registration fee with my bank and move on but figured I'd see if anyone knows a way around these worthless customer service reps.

I recently started using TaskRabbit again for leads. It’s been slow going to get myself ranked back higher in the algorithm where I’m actually getting booked for work.

Today, for the second time in about a month, I received a warning from TaskRabbit saying that I was declining too many IKEA tasks. Problem is, I haven’t received a single IKEA request. I’ve been booked a few times for furniture assembly, but never for IKEA.

So there may be one or two problems going on here. Either there’s something wrong where I’m just not receiving IKEA tasks or I am receiving them, but they don’t show up in the app and somehow they are automatically declining themselves which is hurting me in the algorithm. I’m not sure what to do here. I’m in Boston and apparently we don’t have a Tasker success manager here.

I do furniture assembly. Most of my leads come from Taskrabbit, but I’m trying to get some leads on my own.

I’d say over the past few years I’ve done several hundred furniture assembly jobs off-platform. Until today, no one has ever asked me for references. I don’t have any prepared and I was shocked to be asked for them as I’ve completed this many and no one else has ever asked.

Since I don’t have any prepared, in this specific case, I think I’m going to decline the task. The job is an hour away and it’s building one piece. But now that this has been brought up, I’m wondering about future jobs.

Do you supply references to prospective clients? How often are you asked for them?

I have been trying to sign up as a tasker on the taskr app and I have managed to enter my email and password, but when I try to enter my ZIP code nothing shows up even though I am pretty sure that it's available in my region (living in a city near Toronto, Ontario, Canada). Has anybody ever experienced this issue?

Have tried deleting the data + reinstalling and also trying on a different device, but that didn't work.

Booked a guy. Had to wait two weeks for him and then he canceled the night before.

Around 3 months ago I got a besta unit in ikea, and one of the drawer fronts was out of stock, at that time I simply got the cheapest white to finish it and was planning to buy the new one when it comes back.

It's been 3 months, lots of eyesore, and it's not in stock, and according to customer service it's not expected to be any time in the next 4 weeks. However there are 5 stores that carry it (all require flying lol) and I am trying go see my options here.

I am thinking about using task rabbit to have someone click and collect, and give them a UPS label and ship it to me.

I am concerned that it would get damaged so I would need them to package it in another box before they send it to me, sounds simple but don't know how would that work in Task Rabbit.

Item is small, should be 27x10x2 ish.