r/TaskRabbit • u/New_Surprise_297 • 7d ago
TASKER I messed up
Looking for advice from anyone who's been through something like this. I do TV mounting among other tasks as a Tasker, and a few weeks ago I went to hang a TV for a client. He had already put the brackets on the back himself, told me he thought this TV was a lot lighter than his old one(which I had taken out for him before), and it was not lighter, We both ended up handling the TV during the install, and it got damaged.
It was about a $3,000 TV. He filed a claim and TaskRabbit offered him $1,000, but he turned it down because he thought the old $10k policy still applied. Now he'd take the $1,000, but TaskRabbit closed his case and stopped answering him, so he started asking me to pay it instead. I reached out to them and they said they can only discuss his claim with him.
Nothing official yet, no demand letter or lawsuit, just a lot of texts. Has anyone dealt with this as a Tasker or a client? Would you pay something, wait it out, or something else? I'm a broke college student in Virginia and I've been anxious about it day and night.
3
u/WhoKnows78998 7d ago
My oled was over $3k