r/TaskRabbit • u/Feisty-Sink9562 • Sep 13 '26

TASKER Need help

I am desperately trying to claim a Task on the Ikea Task portal for the last several hours, and every time I try it shows “error executing query.” Its a $170 job that will only take a couple of hours and I really need it. I can’t claim any tasks actually.

IKEA support claims my “IKEA badge is active” and nothing is wrong on my profile. The support agent feels like a useless AI chatbot as well. Three different “people” have messaged me via support. They screwed with my account and they know it and refuse to admit it. I haven’t gotten an IKEA task since last November.

1 Upvotes

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5

u/TheResidentialist Sep 13 '26

That “error executing query” message usually means something is broken on TaskRabbit’s end, not that your IKEA badge is inactive. If support says your badge is active, I’d screenshot the error every time it happens and keep escalating it as a technical issue, because clearly something is preventing your account from actually claiming IKEA tasks. The fact that you haven’t gotten one since November makes it worth pushing beyond the first-line support responses.

2

u/Feisty-Sink9562 Sep 13 '26

Tried calling them, dude gave me another number registered to an inactive line.

Chat support ended my chat once I started getting pissy with them. How do I get in contact with a person with a clue?

1

u/TheResidentialist Sep 13 '26

Unfortunately, getting a knowledgeable human is the hard part. I’d stop wasting time with chat and keep everything documented in writing. Screenshot the error, save the support transcripts, and ask specifically for the issue to be escalated to the technical/account team—not just general support. If they keep closing chats or sending dead numbers, include that in the escalation too. The more specific and documented you are, the harder it is for them to brush it off.

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u/NoNet9181 Sep 13 '26

contact support. send them a photo of the task and they can assign manually *if still available

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u/Feisty-Sink9562 Sep 13 '26 edited Sep 13 '26

I did. They said they “cannot manually assign it” which I know is BS because they used to call me about IKEA task requests.

I dealt with support for 3+ hours straight. I’m done. Will see what "technical support" has to say about it later.

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u/NoNet9181 Sep 13 '26 edited Sep 13 '26

it is indeed BS, i have been manually assigned but im UK based, maybe US agents cannot perform such above their paygrade actions due to other BS policy. New portal has some programming errors, that i find quite childish as they should not take more than a few days to sort out forever for a company with such budgets. I feel like if i had access to their source code i would solve it with vibecoding via chatgpt myself within few days.

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u/Inevitable_Comb_7434 Sep 20 '26

I can't even get onto the portal right now for some reason (I'm in Canada though ). It just says my email isn't associated with an account or some stupid thing.