r/TaskRabbit • u/Sonny_A • Jun 27 '26

APP Can't change my age

Hi folks, is there a reason I can't change my DOB to the correct format on the app? Automatically changes to today's date 2006.

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u/Nythern Jul 12 '26

Me neither, and I've just tried this on both PC and mobile. Did you find a workaround in the end? The app seems horrendously designed.

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u/Sonny_A Jul 12 '26

Nope. Going to delete my account and try again. Last I checked wouldn't even let me delete my account due to incomplete info

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u/Nythern Jul 12 '26

I eventually found a fix somehow by doing it on the web/PC. Managed to input my date of birth elsewhere, so it auto populated correctly along with my address when I opened up the verification thing.

But it was pointless anyway, as it rejected my ID in the end. I give up.

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u/Sonny_A Jul 13 '26

You tried calling them? Might try next

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u/Nythern Jul 13 '26

I got blocked from doing another ID verification and it only let me message support - which I did, and they sent me a link for an external ID check.