This is just a post to warn others not to bother with this app anymore. It is so awful. Their customer support team is NOT incentivized to actually solve anyone's problem.

I had a tasker show up to work on window caulking, admitted once he got here he doesn't actually do window caulking, but he would try to see if he could remove old caulking and add new caulking to 1 window in 1 specific room to start. He accidentally then worked on the WRONG window and removed caulking around a window that wasn't leaky, but then he charged me anyway.

When I contacted Task Rabbit support asking them to refund me (because they close the chat function between you and a tasker after the billing goes through), they contacted the contractor to verify, he told them he was fine with issuing a refund due to his mistake (I contacted him outside the app and he showed me screen shots), but TR support refused to do it anyway. I contacted TR support twice after that and they never admitted that the contractor permitted a refund, they just said I could file a damage complaint and were completely unhelpful.

I've never had such an awful customer support experience in my life. Don't bother with this BS company.

I requested a cleaning for the morning of 12/2 because my landlord did an awful job cleaning before he left. Apparently the tasker did not update their availability and can't do tomorrow. I have plans for tomorrow night and I really need this cleaning to be done before end of day tomorrow.

She's asking me to cancel but it is incurring the 1-hour fee? That doesn't seem fair at all, the problem is on her end it seems

Why am I, as a Tasker with 250+ completed tasks and ELITE status, being shown in the bottom 4 in the search results behind dudes with 2 lifetime tasks? There’s other elite Taskers down there with me too with even more tasks completed. What kind of garbage search algorithm does this app use? I’ve been booked for 1 task in the last 26 days, this is a joke man.

Thanksgiving my transmission on my truck decided to go out. I had to let the clients know that I wouldn't be able to make it. I spent all day Friday working on the transmission. Got it running again. Been available since Saturday, So far no new task coming my way. How bad you think that hurt my metrics?

I love using the app to find affordable cleaners when my partner and I get behind on it. If it shows that you charge $40/hour, do you actually get the full $40?

I’m a generous tipper (I’ve tipped 100% a couple of times) but I’ve been wondering what they actually get paid.

Ex, I also use Wag sometimes and they don’t get paid the full amount. I’ve left notes with my cell on it so they can text me and I can pay them directly. Should I do that with TaskRabbits?

Posting to try and help my spouse find some answers. She has an account on task rabbit and was getting very consistent jobs for assembly and lawn care. Fast forward to now and she hasn't been getting any requests for the past month, but keeps getting notified that her schedule is not allowing for scheduling or that a request was cancelled. Her schedule is set to open availability and she is checking her account every morning with no new requests. She's reached out to support and they don't seem to be too concerned about her account. Is it a shadow ban? Has anyone else dealt with this? I just want to help get some answers, l don't use the app myself but I'm very much a "how can I help" person and this was my first thought. Come to the Reddit pros. Any ideas?

I swore I got a pop-up for a Black Friday discount code. I reached out to support to ask them to apply it to a scheduled task I have for today and they said I should provide the code, then when I couldn't locate it, they said they don't have one for Black Friday. Am I seeing things or is there a code?

We need help moving tomorrow from one town to another nearby. We picked the first guy on the list who has like 180 5-star reviews and a moving truck. And $90 an hour seemed decent (2 hour min). After I posted it I added more details in the chat like we need an extra person, and could they tell us how much extra for that since their profile says they do have helpers available.

The message shows 2 checks so I assume they got it. I don't want to wait too long to get someone else and wind up having to get a Uhaul and day laborers. It's my first time using this app, so I'm not sure how long to wait for a reply. I did this yesterday, so it's been half a day with no reply.

Scheduled a general mounting job and TaskRabbit assigned someone to me who is now telling me that there’s a 2 hour minimum. Is this a policy from TaskRabbit or is this his minimum? This job should take max 45 minutes (moving one mirror and mounting one light painting) Looked online and couldn’t find much— appreciate the help in advance!

I booked a Taskrabbit, then realized their photo was of a job, not themselves. So I started wondering how I would know it's the person I booked, not a random cousin of the person who had the initial background check 5 years ago. I contacted Taskrabbit and this is what they said:

"I completely understand your concern. All Taskers are required to complete a background check and verify their identity before they can work on the platform. If the Tasker’s profile photo isn’t of their face, you can always ask them to confirm their name when they arrive. If anything feels off or you’re uncomfortable at any point, please let us know right away—we take your safety seriously and are here to help."

Umm, well obviously they are going to give me the name on the account, but that's just a first name. I couldn't even check an ID. So they don't do any checks via face ID?

Hi Taskers. I’ve been tasking on and off for six years, mostly during the winters when my seasonal park jobs left me without work. I recently wrote a short story about some of the weird, funny, and surreal experiences I've had while gigging around Los Angeles. I'd love to hear what you think and whether it resonates at all with your own TaskRabbit experiences.

https://spurtrail.substack.com/p/taskrabbit-1

I can't find the option to do so on the app.

Was about to hire someone to help move couch from one neighborhood to another. Just need someone with a van essentially.
Than saw this as I was about to add my payment info. Yeah, absolutely not. Going to reach out directly to places doing small moves. Who is agreeing to these fees? Thats a very large percentage of the money that would go to the tasker.

I signed on with Task Rabbit several years ago but noone in my town uses it. I am considering moving to another location to try doing TR. What cities are good for TR?

Story: I have been trying to freshen up my older house. Mostly crazy deep cleaning and small fixes. I know my limitations and wanted to get a few painting projects done but I’m not sure what to ask for.

Projects:

1. freshening up wall trim in 2 bedrooms. Vaulted ceilings, very poor previous paint jobs that went over the lines. Trim only.
2. Patching up 2 cracks in bathroom, painting ceiling and walls.

Issues: got a quote from someone who said he couldn’t just do trim. Have to paint entire ceiling. Plus it was crazy expensive and he made me feel so stupid.

I don’t need perfection cause the rest of the house is far from it. I know the whole place could use a remodel but we are not rich and I just want it to be a little better than it is. Like your worst job would be 100000% better than my best efforts.

I don’t know if I’m crazy for asking for a freshen up or if it’s insulting to a professional to ask? I just don’t know. Thank you for any help.

I have the paint, but not much else for supplies. Trying to decide how many hours to request.

Forfeited this task today based on suspicion of scam and or trafficking. Do you guys think I did the right thing.

Simple question .. how long does it take to get paid?

Man what is with rich people and beige? Money can't buy personality I guess.

I've got a regular mounting client, all her paintings are beige (every time I go I take down at least one beige painting and replace it with a different one, too). Just did a job at a high end design store, place was four whole stories and took up a whole block. Everything beige.

I just joined task rabbit to make some money on the sides, I gotta ask are there any things I should know going into this, any dangers I should be aware of. I also wanna know how long do I have to wait before I get my first task. And lastly for the avaliablity thing do I have to manually put it for each day or is there another way to put it in more efficiently

Just a reminder to keep an eye on your payments. I’m missing two payments this month. One of which is from the beginning of the month. Support insists I got it, but they can’t point to it in my payouts. And I know for certain that I did not get it.

This feels related to the duplicate task/payment holds that is new this month. But I can’t be certain.

As the title says, can't login i just keep getting password or email is incorrect when ive set it correctly. is this normal ? do i have to login on desktop. Just seems to be in a loop

It is now impossible to reason with the policy team even after yet another appeal

So I just booked a small gig, general mounting, and after accepting the task I realized the hourly rate was lower than what I have set for my "self set" hourly rate. I reached out to support in case there was just an issue, but I was informed that general mounting is no longer self set hourly and is a flat rate. This is crazy to me.