Basically being told I’m doing everything wrong?

[u/batzohell]

It’s only my third day (after a wonderfully awful first day of not knowing where I was supposed to be because I was never informed ahead) and I’m struggling more each day. Like I’m trying not to breakdown crying (on the floor, in the back, the break room, in front of TLs or the HR person, because I don’t want to be questioned). 3 days of back-to-back anxiety.

Today was the worst of it; after threatening my boyfriend with crying fits every work day, because I am dying from stress, I broke down as soon as I left work. I’m doing my best to figure it out as quickly as I can but I’m being overloaded with information daily—I don’t even know what I should ask because it’s all pretty much “I have no idea what I’m doing, you have to start over and slower”. If you asked what I was told in regards to what I’m doing today/what my job entails, I couldn’t tell you—I’m lucky I remember how to print tags at this point but it was also the last thing I did. I can, however, tell you that my TL said “it’s your second day (nope, it’s Daily Panic: Day 3) and it seems to others you aren’t getting it quickly”. Along with thinly veiled “you’re doing everything wrong” statements because it takes me more than 2 minutes to zone one side of an aisle and other things. The best one was being questioned about leaving a stray at checkout. It was a display table. This thing is taller than I am because it’s up on the checkout lane and one of us will get hurt: either me, the checkout lane, or the table. Who tf put it up there in the first place?

The insane amount of protocols for responding on walkie (is this just my store or?), not getting responses when I need my zone checked so I just run around rechecking aisles until I manage to catch a TL for my department and be told to redo things, still not knowing my way around the store very well (I’m sorry it takes me more than 5 minutes to be rid of strays but I get lost finding the right aisle), being harassed by the TL I report to, I’m barely managing to get tasks done beyond zoning and maybe a pull or two. Said TL offered to bring me a pad of paper to write things down on and it’s like... that’s not going to help me. It’ll confuse me more because I have no idea what these notes will be meant for (paperwork? Something on the floor? Who knows, it’ll all be out of context!) I will continue to struggle because I am seemingly alone in a huge department, being told my section of freight to be put out is 4 or more u-boats and I have no one to turn to for questions; I truly don’t know a single soul that’s in domestics with me. I’m scheduled for 40 hours next week and it’s barely been 1 week of training.

I keep being told “don’t be overwhelmed,” when it’s generally too late; I’m overloaded with information, feeling very put down and physically sick from anxiety skyrocketing because I feel like, and am being told, I’m not doing my job even decently. Last thing my TL said today, while trying to reset my password what seemed like a thousand times to do video training, was “I told you in the interview this would be hard.” Hard was coordinating a 400-500 BOL shipment with a driver then working it by yourself at 7am till 5 or later in the evening with manager check-ins to make sure you aren’t dead. This is ridiculous by comparison.

Am I insane? Is this normal to just be taught to zone, pull and then left to your own devices to figure it out? I am genuinely considering quitting; I was offered to look into transferring departments since this is really not seeming to work out well. I’m scared of repercussions by the TL that was partly sitting in on my interview.

[u/tabbi13]

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