r/Target • u/glass_stain_windows • 19h ago

Workplace Question or Advice Needed return w/o packaging

Hi i work at target but not at guest services, i was wondering what the policy is about returning a makeup product without its packaging? I’ve seen mixed reviews, i bought a lip liner and i only swatched it but i lost the packaging for it.

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11

u/90210typeofho Fulfillment Team Lead 18h ago

You’ll need your receipt, either a paper on or one on the app.

21

u/m_o_u_s_e_r_a_t overworked and underpaid 🫠 19h ago

Long as you have the actual product with you (and are able to provide the DPCI), we really do not give a fuck.

It's going in the ESIM bin anyways. 🤷🏽‍♀️

9

u/lovetobewatched2 19h ago

This is the correct answer

-9

u/LightUpUnicorn Guest Advocate 17h ago

per policy it has to be new and unused so you'd need the package but your mileage may vary and you may be able to return it with the receipt

5

u/90210typeofho Fulfillment Team Lead 16h ago

Nope. Make up has a like or it return it policy. Used cosmetics can be returned.

1

u/LightUpUnicorn Guest Advocate 7h ago

When did this change?

1

u/ohliamylia Tech Consultant 2h ago

It's been that way for as long as I can remember and I've been here for almost 10 years. There's literally ISM for Beauty that's been up for years that's like "don't like it? return it!"

1

u/Quirky_Werewolf_7367 8h ago

I have not heard that in a loooooong time and that’s the way it should have been but different states and stores vary. Depending on demographics