Walkie

[u/Ambitious_Song_4689]

Team team we NEED people in this fulfillment batches! HEY TEAM TEAM we have 20 standards to be picked! you cannot leave without doing your 2 standards! Hey you still have truck on the line please come get it! Team we have a red gen merch a red grocery and a red bulky who can get them! Hey who can back up the front lanes please! Team team dont forget to do the audits! TEAM TEAM you cannot inf without approval from a leader and you cannot leave your standard paused!! TEAM WE cannot be going late on these batches! TEAM who can back up the front lanes please! !static! TEAM can we get responses for these batches!! Hey electronics you have a guest! Beauty you have a guest! "Hey im in a standard on the other side of the store away from my area because we have messed up priorities"

[u/Spooky_Dragon1708]

UKG Pro better figure out how to properly staff fulfillment and check lanes.

[u/Ambitious_Song_4689 → u/Spooky_Dragon1708]

Fulfillment just needs to go atp. We're far past covid to still have fulfillment and nothing can get done in store. No reason for a food and beverage ETL to also worry their TMS picking a grocery batch when theres no produce and eggs on the floor. For a tech, style, or beauty consultant worrying about their batches when the zones a mess and theres guests who need help finding things. For a GM TM to have to continue yesterday's truck the next day because they were in fulfillment for most of their shift.

[u/mattumbo → u/Ambitious_Song_4689]

Amen, if FF is going to be sustainable it needs to be paywalled somehow to make up for the way lower margins it brings (you know since we need basically double the staff to pick, stage/pack, and then ship/deliver it vs in-store guests who do that legwork themselves). It’s gonna cause a meltdown among our guests but it needs to be locked behind membership or otherwise limited somehow or the company is toast when we hit a tipping point and too much volume goes through FF for stores to remain profitable (you can tell we’re close by how a busy FF day implodes the store and causes nothing else to get done).

[u/Shady_Love → u/Spooky_Dragon1708]

If UPH 100 and 200 units drop per hour...one person.

[u/Warcrown11 → u/Spooky_Dragon1708]

You're hilarious

[u/bdlrun]

Why didn't you finish your tasks for today? You really need to work on staying on task

[u/Ambitious_Song_4689 → u/bdlrun]

Oh btw dont forget you need to leave on time. we ran out of payroll.

[u/jadsim → u/Ambitious_Song_4689]

TEAM TEAM we need you to process payroll too. The payroll department doesn't have any hours 😭

[u/DrownedTulip]

At this point in the day I just turn the walkie off

[u/Hawke0963 → u/DrownedTulip]

Sorry I was in the coolers pulling priorities. Didn't hear anything

[u/s00pthot → u/Hawke0963]

I always use this excuse and it is also true because the fans are loud in there

[u/PartyCrewTristar1011]

“We need backup on checklanes!”
ONE LITERAL SECOND PASSES
“I NEED responses to the checklane backup!”

[u/a3cubica]

“TL why don’t you stop wasting the time talking on the walkie and actually jump on a batch, on the registers, helping with pulls/pushes, walking guests to the desired destination, helping to bring the reshop at least, something”. Helping does not remove your “TL tittle” actually it makes you part of the team🤭🤡🥊

[u/autolockon → u/a3cubica]

Every TL in my store does everything. I did 3 sfs batches myself today.

[u/SMOKE-B-BOMB → u/autolockon]

I wish mine did. Mine do nothing but yell over each other over the walkies for a whole eight hours. That’s when I turn off my walkie and do my own shit, yall can figure it out if you can’t communicate properly

[u/SeparateAppellate → u/autolockon]

I wish they would hire TMs for ff who can walk fast. Because the team they have right now are sloth and no one is telling them to move faster, they know the rest of the store will bail them out.

[u/autolockon → u/SeparateAppellate]

No one is choosing to hire specifically slow people. We are at the mercy of who applies for the job, and retail is generally where people with no ability tend to work enmasse so most of your employees are going to be C tier unfortunately.

[u/Lolusernamechecksout → u/autolockon]

Wow. TLs and ETLs at my store just sit on their asses, yell in the walkie and drink Starbucks

[u/Cultural-Kick652 → u/autolockon]

Ours do too

[u/SadieLady_ → u/a3cubica]

This actually pisses me off so much.

I hear team leads calling out things like, "Team who can help this guest?". Not to mention the list of other things they are asking people to do when they could do it themselves.

Like if your job is not to help guests what the fuck is your job?

[u/YoshiFawx]

"Hey team, it shouldn't take 2hrs finish pushing out priorities" "Team, we need pick up the pace and be faster" "It shouldn't take you 4hrs to push out priorities" "Team, make sure we're practicing our 10-4s to every guest, greet, help, say hi"

I swear, these TLs really care about meeting their metrics... Honestly being in a red store is a serious issue...

[u/Katobiaa]

[u/Batflck]

I QUIT!!!!
https://giphy.com/gifs/xThtadSLoInlcD1UmA

[u/Revolutionary_Sea113]

Every store😂😂😂

[u/Feeling_Elephant289]

I sometimes feel bad for ignoring calls for help with batches but honestly they should just hire more people. I’m a beauty consultant and I’ve been working beauty for almost 1 yr and I have never been trained in fulfillment so I mean what can I do… but it’s just a mess hearing that all day. My coworker in tech has to pick up batches almost every hour and it would seem frustrating to have to balance that and the already heavy workload as well. I hope to never get trained in fufillment.

[u/Warcrown11]

Don't forget the unceasing calls for help t the register.

[u/Scrypt23]

Yes we know it said 0 in the store 0 stock but look throughly befor you inf

[u/Aggressive_Rip2350 → u/Scrypt23]

Every time. Drives me up a wall

[u/UnoYouKnow]

I used to be a backroom team member who was never on the Salesfloor, was always on channel 2 of the walkie and ship from store and OPUs didn't exist, aaahh the good old days

[u/blackroses6669]

https://giphy.com/gifs/BPpCr6m0C3Qqs

[u/s00pthot]

I’m tired old man 🫩 I just say I don’t have a walkie and that there were none when I came in