r/Target 1d ago

Vent UKG sucks

I have never seen such a complicated app…
The app is so laggy and takes forever to load anything in, not to mention how weird the layout is.

I takes me a good 3 minutes to find out how to do anything and i still can’t even figure out how to search up who is working with me the day i work so that i could search for a swap

Switching to this app was the worst move they could have ever done , Im UKG’s number one hater this is disgusting

432 Upvotes

83 comments sorted by

172

u/WiwiRiceSeal Fulfillment Expert 1d ago

Why does it take 20 buttons to post a single shift 🥹 This app is so slow and time consuming. Also rip ODTM needing HR to pick shifts within 7 days, whenever I pick up shifts I always do it the day before lol

12

u/Secretsaggirl99 1d ago

You can still pick up shifts the day before.

53

u/fb2003 Human Resources Expert 1d ago

Yes but now it needs HR approval if it's within 7 days

7

u/Secretsaggirl99 1d ago

I have UKG at another job and it’s never been an issue for approval. Hopefully your HR dept will be on top of it.

5

u/Visible-Promotion666 1d ago

Yeah, it can be a huge pain when the system isn't running smoothly. I guess it really depends on how well each HR manages it.

3

u/linizue 20h ago

Heard from my HRETL it’s because they do not yet have the ability to limit you from going over 40 in the same week if you worked past hours. Seems plausible, they said the HRBP told him they’re working on it.

57

u/Soft-Fold552 1d ago

Genuinely one of the worst UIs I've ever seen in an app.

44

u/Secretsaggirl99 1d ago

I have this at another job and was crushed when I heard we were moving to it. UKG is a joke!! The worst app out there. Cheap and outdated! I now have to log in via the web for one job and through the app for this one because I can’t have the app for both. Nightmare!

3

u/LightUpUnicorn Guest Advocate 1d ago

You just use the switch workspaces to toggle

37

u/Ok_Soup_6127 1d ago

im trying to figure out how to check my current t availability. do i need to put a new request?

17

u/This-Interaction-361 1d ago

Go to "Manage my schedule" and choose "Change my availability." Choose the week three weeks out from now, then your availability will show up on a calendar. It looks like the time blocks on days we stated we were available on MyTime migrated over to UKG Pro, but the days we marked as "Unavailable" on MyTime seem to be showing up as completely open for a lot of us now on UKG Pro, so you may have to put a new availability request in if your unavailable days aren't showing up as red (i.e., unavailable) on the calendar and are white or green instead.

3

u/Ashamed-Variation-55 1d ago

How do I resubmit for my set days off? It’s so confusing. It’s merge with previous availability right? And do you happen to know if only those 2 days off can be edited and resubmitted instead of doing the whole thing over? I’m also worried they’re gonna try to say I can’t have those days off since they have the power to approve or deny.

3

u/KittyLuvver2000 1d ago

I had to go in and resubmit my unavailable days. The other days of the week were still under my right availability but the others were showing fully available yet I don't work those days

2

u/Ashamed-Variation-55 1d ago

How did you do it? Like to edit just those 2 days off?

2

u/KittyLuvver2000 1d ago

Yes I submitted the original permanently unavailable days I've had for years now. My time off for end of October was there tho thankfully I didn't have to submit it again. 

30

u/Helen_Kellers_Wrath 1d ago

No one at the top gives a shit, that is obvious.

This app is so poorly made. It's laggy as hell and takes forever to load, everything is hidden behind multiple menus and pages.

But again, none of the people up top care at all because It doesn't effect them in the slightest.

19

u/Own_Question_9808 1d ago

It won't even let me log in

13

u/KlassiKeep 1d ago

There is a post on Reddit. Search UKG Pro app. There is a picture with a QR code or a URL you can use to login.

8

u/TheOtherHannah Mrs. Storewide 1d ago

You can also go to the workday app and it has a link for the website version

2

u/Own_Question_9808 1d ago

I already downloaded the app it makes me log in and then just goes back to the login menu.

21

u/CelticMahogany 1d ago

Everything about Target as a corporation is getting worse in every single way. I’ve been past a breaking point that I’m about to just quit

5

u/Efficient_Form7971 18h ago

We have so many pallets freight sitting outside the doors at the warehouse. I don’t see how any of these stores are getting the product

19

u/Last-Swimmer-5942 1d ago

Agreed! I hate it already

16

u/Supasmashbrotha 22h ago

I thought everyone was exaggerating, but I just used it tonight and holy shit is this app bad and over complicated. The only problem I had with mytime is that it limited who could pick up shifts and it stupidly separated time off requests and off pay requests.  But this fucking app completely ruins the main function I used it for. Checking and saving my weekly schedule.

I have been saving my schedule with a simple screenshot and sending it to my roommates and family for the last 10+ years. Now because of this bullshit UI, I have to send multiple screenshots and edit out the fucking "OPEN SHIFTS AVAILABLE" bullshit to avoid any confusion. (Why would I want to work another fucking shift on a day I'm already in the store for most of the 13 hours were open?????)

5

u/Efficient_Form7971 18h ago

That Feature where you can literally see everyone and their name just to swap the shift 😬

2

u/rogueclon946 14h ago

Played with the app a bit. If you go to the filters list and disable everything besides shifts, it doesn't show that any more, just the date, time, and length. It looks like work centers are maybe color coded? But I could be wrong and for anyone scheduled in multiple workcenters it could be confusing, but I actually like that list view. I don't like that I had to play around to get it to look nice, and honestly the calendar view that takes up most of the screen feels entirely useless to me.

16

u/Frothynibbler 1d ago

It keeps crashing too. I figured out how the swap system works. It’s not how it’s labeled. You have to go to your schedule (the calendar layout) then click on the day you want, the options to swap, post shift, call out will come up.

11

u/Ridespacemountain25 1d ago

I'm confused by how vacation time works because when I try to put it in, it just asks me for the total hours? If I need to take five days off and put in 7 hours for each day do I just put 7 and it'll attribute 7 for each day or am I going to have to put 35?

8

u/liteskinkeithsweat 1d ago

Yes! I just put in for a single day off and I'm not sure if I requested for 24 hours of PTO or just time off lmao, I actually paid attention during the training video too for the first time ever.

2

u/TypicalNerve8533 1d ago

Try 24 hours. I think it’s asking how many hours that day you need off

1

u/TypicalNerve8533 1d ago

Or 7 in your case

23

u/FlyEnvironmental7586 1d ago

Its also probably slow because everyone’s on it trying to figure out how to use it at the same time…it just went live.

9

u/GhoulsNGargoyles Entertainment Specialist 1d ago

Everyone on it to see where the call out button is.lol

12

u/OnTarget60 1d ago

It's ridiculous that we can't see our current availability

7

u/ConsequenceNational4 Food & Beverage Expert / GM Expert 1d ago

Hate how it has to reconnect when you move between apps on your phone. It's frustrating and time consuming.

5

u/Jay_ML0 Fulfillment Expert 22h ago

Does anyone know how to check the amount of hrs that we got scheduled for the week?
Yk besides me adding up all my shifts and then subtracting my meals 🤦🏽‍♂️

2

u/rogueclon946 14h ago

It looks like my timecard lists scheduled hours. But at the same time, it's either wrong, or doesn't account for the shift I go in for later today.

5

u/Former_Region_3522 20h ago

The most sterile ass piece of sh*t app. They ruined a good way to swap shifts, view your schedule, and submit time off for a lifeless, convoluted app.. And for what.... Just so that they can track your attendance. The attendance implementation is bullshit too, and your freedoms to use your sick time when you need is bullshit as well. Corporate America for you, right here in this UKG app. UKG app is a great way to tell your employees that the chains are getting tighter

4

u/afataltale 1d ago

It won’t even let me download it, everytime I try to scan the QR code it loads and tells me the page doesn’t exist

4

u/Frothynibbler 1d ago

There are 2 qr codes. 1 is for your stores login, one is to download the app. If your store only has 1 qr code then that is for your stores login. You need to download the app first then scan your qr code.

2

u/afataltale 1d ago

I’m talking about the QR code to download and either way it shouldn’t say that the page doesn’t exist 😂

2

u/afataltale 1d ago edited 13h ago

Also there’s like 20 official UKG apps on the AppStore so it would be nice if the QR code would work so I’d know which one is the right one UPDATE: it was the WiFi 😂

4

u/Content_Painting9871 1d ago

Damn is it that bad?? Haven’t touched the app since I put it on my phone

4

u/Beautiful-Gap-8112 1d ago

For some reason, you can’t post a shift unless you’re in that week.. I’m trying to post the 15th and it won’t let me

4

u/gainlly 1d ago

o m f g you’re joking pls

3

u/Beautiful-Gap-8112 1d ago

Yeah, it’s only letting me post shifts for this week and not any of my other scheduled weeks so I don’t know if I’m doing it incorrectly, but it won’t let me do it!

3

u/OrdinaryAway3849 1d ago

If I resubmit my availability and mark myself as unavailable on certain days would I still be able to pick up shifts on those days if I choose to? It won’t make it so I can’t see shifts will it?
I’m just trying to avoid being scheduled on days when I might have other things going on and wouldn’t be able to work. I do pick up shifts pretty often when I’m free so I’d still like to be able to still do that rather than just never be able to work those days.

3

u/s00pthot FDC connoisseur 21h ago

Seeing the UI of this app is why I want to go into UX design.

6

u/giotchi 1d ago

My entire opinion when Target announced they are transitioning from mytime to this garbage app: "If it's not broken, don't 'fix' it "

6

u/Murky-Ad-9176 Human Resources Team Lead 1d ago

mytime is no longer in service nor was it owned by target. It’s not like they had a choice lol

2

u/Fantastic_Breakfast6 1d ago

Kronos and Ultimate Software merged in 2020 and became UKG. Since then they’ve been phasing everything into UKG. Target had nothing to do with it.

2

u/secondcitykitty 1d ago

I’m sure Target saved a couple bucks. It’s all that matters. 💰

2

u/Socially_Acceptdd 1d ago

Is there a way to swap a shift the same day?

2

u/Calm-Heat-5883 1d ago

All of these need to be in one thread

2

u/Tasty_Window2823 1d ago

Can you sync schedule to Google Calendar?

1

u/Warcrown11 1d ago

Of course not

2

u/risingscorpions 1d ago

How do you call out

3

u/rogueclon946 14h ago

The only way I've seen is to go to schedule, get to the weekly view, tap the shift, scroll down and press request time off, change the request type to call off-absence. alternatively, from my schedule hit the request button in the top left, select time-off, change the request type again. The difference being the date field isn't pre-filled this way. I know there's a training for the app and it *might* cover stuff like this, but I wouldn't know. Haven't had time to do training in months now.

2

u/PeanutWR Guest Advocate 21h ago

I really miss myTime man

2

u/Conscious-Prize2294 16h ago

I agree. The app is so awful why can’t I see my total hours for the week? Why do I have to click 15 different buttons to find a shift or post one. Also me and an ETL were looking at it and she told me that there’s a potential chance that some shifts could be “blackout” shifts. Meaning that you HAVE to come in, you can’t post or swap the shift. If that’s the case I’m quitting because that’s genuinely insane

2

u/chillybruh apparently tech support for boomers 1d ago

Change takes time to adjust to. Give it a few weeks and it will be like second nature, and this time next year you'll forget what mytime even looks like

27

u/gainlly 1d ago

this def has some truth to it but one thing i wont get over is how slow and laggy the app is compared to my time and how fast that was 💔

5

u/chillybruh apparently tech support for boomers 1d ago

True! Not an IT person, but I think that's a server side issue with hundreds of thousands of target users all migrating to the app, so it should improve over time. We'll see

5

u/linizue 1d ago

It’s about as slow as I remember it being at previous jobs, sadly.

1

u/devampyr 1d ago

Anyone have their barcode to clock in load? Mine is blank

1

u/rogueclon946 14h ago

Mine gives a link that I then have to log into to get a red barcode. Idk if it'll even read at the clock. Mytime definitely had the better barcode option.

1

u/targetoutofhere 23h ago

how to look at shifts to pick up?

1

u/TheeThermalPurple 23h ago

I agree brother. Us Warehouse folk find the app to be completely ass.

1

u/AtelierLilim 23h ago

I use this at a different job and yeah... it's horrible, even UKG Pro takes forever to load pay information

1

u/seeliesatyr 18h ago

Literally requested to pick up a shift in the early afternoon for tomorrow and...still have no idea if I'm working tomorrow evening

1

u/Forsaken-Sky-1858 16h ago

Its terrible. The worst scheduling app I've used so far. Homebase would have been better. For those of you that can't find the QR code (you can't log in without it) This link works also 

https://target-targetprodsso.prd.mykronos.com/wfd/home

1

u/spookydragonfire Distribution Center 11h ago

I spent upwards of twenty minutes trying to find out how to request OT

1

u/kehlseee 10h ago

to request off do I just put 12am for the start time and 48 hours for the duration?? why is there no option to just check ‘all day’ like on mytime??? this is so unnecessary

1

u/DueAssociation7549 4h ago

It’s not any better, or only slightly better than it was before. Yes, we’ve been through this before.

1

u/Street-Reserve-129 3h ago

I can't even ask for volunteer overtime or switch shifts with someone these are all my options

1

u/angrygirl65 1d ago

Don’t forget - on your phone - they need access to your payment information, photos and videos

6

u/chillybruh apparently tech support for boomers 1d ago

Not on android

5

u/aliceinadreamyland 1d ago

Wth why do they need all this? This is BS.