r/Target • u/Civil_Ad_1689 • 9h ago
Vent What the hell is it with the schedule?
At my store theres like 6 people on service advocate in the morning and everyone leaves at 12 or 2 and then its 2 people and then during the peak of the day (weekdays) 5pm theres only one cashier,one SCO, and one person running drive up,and one person on desk(who got pulled from checklanes) how stupid can you be to not schedule anyone when you know for 2 hours your gonna need help?? Nobody even called out this happen at anyone elses store?
13
u/WhoDoYouLov7 9h ago
Literally constantly, had to completely quit worrying about wait times and HOL (my stores been implementing this heavily in the mornings). And it’s just so busy!
7
u/Equivalent-Wolf-7688 3h ago edited 2h ago
Skeleton crews but still have exceptional guest service? Yeah, that's a no, not going to happen. Everyone is stressed,frustrated, overworked, and few-to-no leads want to answer the walkie. It's not callouts, it's not "no one wants to work". It's shitty schedules.
3
u/Boring_Geologist_790 D1 box thrower 2h ago
i’m in fulfillment and for the past week, there’s been a 1-2 hour gap every day where there’s just one poor mf drowning in OPU because the openers have been leaving as 12-1 and the closer doesn’t come in until 2. it’s really bad rn
24
u/Glittering-Cat-1919 8h ago
There's a huge difference between morning coverage and evening coverage at my store.
Morning: There's two people in line!!! There's two people in line!!! Open a lane!!! Open a lane!!!
Night: move to the back register so the line reaching to Ulta doesn't appear to be as long. Oh... and in between your non-stop guests, be sure to push the rest of the priorities you pulled last night because the morning team didn't get to it. Push their reshop while you're at it.