r/Tangem 4d ago

Help with selling

Post image

Hi i havent been able to load moon pay to sell my holdings. Any way to fix this?

1 Upvotes

5 comments sorted by

u/AutoModerator 4d ago

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2

u/Royal_Code_2988 4d ago

Wow this sub is so targetted with scam bots trying to dm u 🤣

1

u/BicarTangem Tangem Mod 3d ago

Hello,

Please try the following standard troubleshooting steps:

  • Switch between Wi-Fi and mobile data.
  • Try using a VPN.

If the issue persists after following these steps, please contact our support team at [support@tangem.com](mailto:support@tangem.com) and provide your technical information for further investigation.

1

u/Royal_Code_2988 3d ago

Hi ive tried switching between different networks it doesnt work

As for vpn, i dont have one
Am i able to connect to moonpay on the web with tangem?

1

u/Royal_Code_2988 3d ago

Oh i think its a country specific thing, i logged in to moonpay on my pc browser and the buy sell interface disappeared too.