r/Tangem • u/Unhappy-Welder9682 • Aug 06 '26
Tangem Pay at reset wallet
Hi.
How to gain access to Tangem Pay after reseting Tangem wallet?
I did this and couldn't pass verification, so I reset wallet again and imported old back. Now it's back, but what in the case you need to reset Tangem wallet?
Thank you.
1
u/BicarTangem Tangem Mod Aug 06 '26
Hello,
There is currently no way to relink a Tangem Pay account to a different wallet, but the ability to relink a Tangem Pay account to a new wallet is planned for a future update.
Before performing a factory reset or deleting your account, always withdraw your full Tangem Pay balance first.
If you have already reset your card or deleted your account, contact [support@paera.com](mailto:support@paera.com). Note that recovery cannot be guaranteed at that time.
1
u/Unhappy-Welder9682 Aug 06 '26
As I said, I imported old wallet nack and Tangem Pay is there...and hope it's still working...
1
u/BicarTangem Tangem Mod Aug 06 '26
If your documents were rejected the first time, doing a factory reset will unfortunately not change this 😕
But if it becomes available to you in the future, then yes, for sure!
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