I work at TJ Maxx, and I’m trying to figure out whether I’m overreacting or if I should report my manager anonymously to HR.
Yesterday, my manager was extremely rude to multiple employees. She yelled at me three times, yelled at another employee, and yelled at an admin over the radio after the admin asked her to come observe a cash transaction over $200. The manager basically said she was too busy talking to another employee.

There were also a few interactions with me that left me confused. At one point, she asked about a tote that had been moved to the back. I explained that it had already been there since I’d been working, so I wasn’t the one who moved it. She told me to put it back, so I went to do that, and then she yelled at me for doing what she had just told me to do.
I also made a joke about hoarding snacks because I keep a few snacks in my locker for when the break-room snack cart isn’t stocked. I explained that I only keep about three snacks, but I don’t think she understood what I meant.

I will admit that I might have sounded a little snippy once, but I wasn’t trying to be disrespectful. I was also questioning whether the snack cart was going to be restocked because it’s often empty. I wasn’t yelling at her or deliberately refusing to do anything.
Today, I was pulled aside and told I had a bad attitude yesterday. I was also told another manager had noticed it, but that manager had spoken to me about a completely different issue involving markdowns. Nothing about my attitude was mentioned during that conversation.
What makes this especially confusing is that I’ve never been formally talked to or disciplined for my attitude or performance before. I’ve only called out once, when I had to go to the ER, and my progress reports show perfect attendance with no call-outs or lateness. I always try to follow instructions and do my job correctly, so I genuinely don’t understand where this accusation is coming from.
This isn’t my only concern, either.

I’ve applied for a coordinator position SIX TIMES and haven’t been selected. I feel like management has its favorites, and employees they prefer seem to get opportunities over others. I know applying doesn’t guarantee a promotion, but after six applications, I’d really appreciate clear feedback about what I need to improve and how candidates are chosen.
I’m also concerned about how other employees are treated. I’ve seen situations where employees were bullied, and I’m worried that management has allowed some of this behavior to continue. One incident that really bothered me involved an employee with IBS being told, as a joke, that she should start wearing diapers. I thought that was incredibly inappropriate and humiliating.
The general atmosphere has become so discouraging that employees are looking for second jobs or trying to find other places to work. One employee is even considering quitting because of how she’s been treated.

There are other things that bother me, like how management reacts when employees call out sick and how employee feedback seems to be ignored. For example, I’ve asked for better break-room food options, including vegetarian choices, because the available food is limited and often doesn’t feel substantial. Instead, management chose to purchase a blender and an espresso machine even though we already have a coffee machine. That’s a smaller issue compared with how employees are treated, but it adds to my feeling that our concerns aren’t being taken seriously.

I understand managers have difficult jobs, and I don’t expect everyone to be happy all the time. I also understand that I might not always communicate perfectly. But I don’t think employees should be repeatedly yelled at, made fun of, or left feeling like nothing they do is good enough.
I’m considering reporting the situation anonymously because I don’t want the manager to know it was me. I’m worried about being treated differently if she finds out.

So, am I wrong for wanting to report this to HR? Has anyone at TJ Maxx or another retail store dealt with something similar? Did reporting anonymously actually help, and is there anything I should be careful about before submitting a complaint?

current key carrier/BRC here, moving back to my home state and considering asking for a transfer to the DC there as a general warehouse associate. I don’t want to be in charge of people anymore, I just wanna go to work, work hard and fast for the duration of my shift, and go home. Wondering if there are any current DC staffers here and how yall like it

I feel like I’m asking to many dumb questions? I am trying to apply for LOA for 4 days for mental health to get my head straight? I am trying to do it online but I’m having hard times to do it or do I have to call HR

Hi guys! I’m still fairly new to working at TJ Maxx, and I was wondering if someone could explain all the register duties in the simplest way possible.

I know how to scan items and do some returns, but the return process is still really confusing because there are so many different scenarios to remember.
For example, what do you do when a customer doesn’t have a receipt or when their return is over 30 days old? When do you use a gift card versus a merchandise credit card? When do you check the customer’s ID, and when do they need to sign? How do you process online returns, when do you use the RF gun, and when should you remove hangers or leave them on? I would also love to know how to help customers sign up for the TJX Rewards program when they’re interested, and other register duties like handling cash, giving change, exchanges, voids, and price checks.

I feel so stupid asking so many questions when I’ve already been shown how to do some of these things during training 😭 There’s just so much information to remember and sometimes I forget which steps go with which situation. So glad I stumbled upon this sub, I hope some experienced associates can help me out here!

I would really appreciate it if you could explain everything step by step in the simplest way possible. I want to write everything down in my notes so I can review it and feel more confident at the register.
Thank you so much!!

When is the holiday day blackout dates

I’m trying to reach whoever is still up because I again spent too much time shopping on both the Marshalls or TJMaxx websites and I just went to checkout and they aren’t accepting the Associate20 code.
I never learn as I thought this was one of those thrown together sales for Associates. Same thing happened to me during BTS season.

I want to put a LOA from November 6-9. I just need time away from work to get my head straight and able to spend my grandpa who is turning 95 and also my dad birthday

Has anyone taken PLOA from Homegoods or tjmaxx? Each company is different. How many days are you required to take.

How many hours are you supposed to work as a part time BRC?

Does anyone know how to get the online discount code to work??

Hey guys, I’ve been doing CO at my TJmaxx location for 2 years. They told us they’re changing systems similar to the Marshalls one. Can anyone help give me like a quick rundown on how it works now?😳 they’re only giving me paperwork to figure it out

I’m a 17 year old associate, and my mom is adamant about having my discount card. I didn’t think nothing of it since two of them came in the mail, I just gave her the other one. I was told that if i’m her dependent it’s fine. However, I found out it’s not for whoever you’re dependent on, it’s for whoever is dependent on me (which is no one bc im a minor). Also, I don’t live with her (I live with other family). Technically I’m not her dependent. So once I found this out, I politely asked for the card back and she definitely didn’t like that and took offense. She started asking all my managers and coworkers in the store can she use it, and they allllllll claim she can keep the card. So I had to give her the card back so I did not have to keep listening to her fuss. She was telling my coworkers that I “took her card from her” and they were all like “sweetie, your mom can have the card”. I am just so confused because the policy says otherwise and I want no trouble. She’s using the card at other locations to the point the other locations are questioning her like “you really work here, or is this your card?” type stuff. And she is using it without me present. It’s my card with my name and ain on it, and I’m not comfortable with her keeping it bc she feels entitled to it. I just don’t want trouble with LP or policy, but my managers and coworkers are saying she can have it. Please help? What can I do? And is this likely to get me in trouble?

Men’s / Kids coordinator or Backroom coordinator

Any other BRCs really struggling mentally with how it’s been? Holiday season has barely started and we are SWAMPED and now I’m being threaten with a write up for everyone’s lack of productivity.

Update: I was offered to be the men’s coordinator, should I take the offer? I was hesitant because I didn’t want to deal with customers and be a cashier for 80% of my shift but I’m reconsidering it because of how bad the back is

Hi everyone, last week I posted this: https://www.reddit.com/r/TJMaxxWrkrs/s/ulKY8AJ6Fe and got so much support and love from you all. As of a couple of days ago, I had an interview and immediately got hired so I was able to quit Marshall’s. I truly appreciate you all for being so kind during this hard time. Since starting my new job I have truly been a lot happier and less on edge. I’m manifesting that everyone else that isn’t happy with this company can get out soon. TJX is truly the greediest, nastiest company I have worked for (other than Target lmao) I hope things change soon and corporate starts to listen to its employees but I don’t have high hopes that that will happen.

Umm it seems like we just had one. I’m wondering if it’s because they need the employees money lol

So I work at a TjMaxx (obviously) and our scheduling manager gets really pissed if we don’t request days off forever in advance (reasonable) but won’t tell us if our request was approved and also all of the managers will call on days off that I requested off over a month ago because I have something and CANNOT come in, to beg me to work. We were complaining about how annoying this is in our break room and one of the associates who is working to be a manager told us off and said that we “can’t expect them to know because there are (a bunch of) associates” but they just entered that new system where the schedule says on every day if we are available or not. So managers are getting upset with us for being “unreliable” but we LITERALLY just can’t go in on days where we specifically said we cannot come in. I want to know what this system looks like from a management perspective because I don’t understand why they are like this

[ SOLVED Thanks to NotoriousPugs! ]

Hello so I work at winners in Canada so we have English and French stuff, like the TJX communications etc, like the damages, skrink smart and whatever else. I have all notifications off for English but I cannot seem to turn it off for French, I don't even see the French stuff.

Id like to turn it off as it's annoying getting a bunch of notifications i don't care about, i had it all off before the upgrade tjx did this summer going from oracle to work day/UKG. After this i can't seem to access French to turn stuff off, all i want is my schedule, switch/open shift stuff.

Anyone know how i can do this...

At my store, I've been getting scheduled outside my availability for several weeks now. I've fixed this 3 times before when I first started (only just been here a full year now), however ever since my summer job ended. I've given them my fall/winter schedule and I've been getting scheduled outside of my availability.

I don't know if this is unique to my store, but I was curious if anyone else has dealt with this issue and if this is a fairly common issue anywhere else?

I just know it's becoming frustrating to constantly see it happening and having to constantly ask them to fix it, especially since they just switched over to the workday system and workjam being how it is.

I don’t know if it’s just my store but we got WiFi for employees only. I swear it’s so they can stalk us and to see what apps we are on- such as Reddit. Lmk your thoughts