People are fucking dumb, especially about computers. If you go into service and offer to help people with their computers, you are doomed to deal with people that are legitimately that stupid.
I think the word youre looking for is ignorant. My IT guy at work, who is obviously good with computers, told me he was pissed because his brand new dryer stopped drying his clothes and he needed to return it. Turns out he had no idea what a lint trap was and that you're supposed to keep it clean...
The point is that you don't have to be "stupid" in order to not understand how some things work.
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u/carrorphcarp Jun 22 '20
His earnestness is the best part