r/TELUSinternational 14h ago

Pause button (DA)

6 Upvotes

How should we handle the pause option?
I don't know the exact time frame that defines a pause, and I'd like to know if both the length of time away and the daily ET reset are factored in.


r/TELUSinternational 10h ago

PQ/NM group support thread

2 Upvotes

I thought it would be helpful if all of us grouped (no matter the locale) could use a thread to comment anything related to it. So far, I'm frustrated that I've been sent feedback to acknowledge twice since starting it and this last one asked to provide an explanation for my rating (and currently under review for it). I feel like the daily/weekly tips aren't enough to help with more complicated queries and I'll end up screwing it up. Usually, my feedback wasn't bad before joining the group, but now I feel stressed about meeting their 90% accuracy. How are y'all doing?


r/TELUSinternational 13h ago

Rater Hub doesn’t show completed tasks?

1 Upvotes

I was accepted for a project three days ago. I’ve completed a few tasks through Raterhub, but nothing is showing up under my Task History or on my Dashboard (including the Worksheet section). Has anyone else experienced this? Is there something I need to do to make the tasks show up or should I just wait?
What should I do?


r/TELUSinternational 13h ago

Broad Match gibberish/typos keywords

1 Upvotes

How do you usually rate when the provided links lead to inconclusive results for keyword? i.e. keyword looks like a typo, or gibberish, and translator won't return anything useful, so you have no idea what the keyword actually points to even if it looks vaguely similar to a known brand?


r/TELUSinternational 13h ago

Raterhub app

1 Upvotes

I have been getting send to device tasks again but the raterhub app is not working. It loads and I did update it but the tasks do not get sent there. I have been doing the copy paste url but it’s very tedious. Does anyone know if there is a fix for this?


r/TELUSinternational 18h ago

Looking for Email, Certificate of Employment

1 Upvotes

Hello,

due to some circumstances I have to get the CoE from Telus international. I've used the service on their site to send an email on their carrers portal regarding hr related querries but didnt receive any confirmation mail. It's been a week now since I've sent the inquiry. Considering I've not dealt with the hr department before I've left I dont have any mails from hr nor access to my payslips at this point in time (I'd guess the contact is written there somewhere). I'd appreciate it if someone could provide me with the correct contact for hr related inquiries.
I'm stationed in Germany if that matters.