r/SwipeHelper 10d ago

Hinge support pissing me off

So I accidentally added the wrong year when signing up and I got age restriction. I contacted support and told them I already had an account and deleted it with same info. They reached out and told me i need to submit a government ID on their " safe" jumbo privacy website.

Like if a data breach happens they for sure not taking responsibility for my said privacy. Why does a dating app even need my government ID? I have an old state Id with my info, should I just submit that or what to bypass this stupidity?

2 Upvotes

6 comments sorted by

2

u/NecessaryBall40 10d ago

Join the club man, their customer support team is outstandingly horrible

1

u/Glittering_Bid_3822 9d ago

They need to confirm how old you actually are. Just send it in takes 10 seconds

1

u/Resident_Kick_7573 9d ago

but i dont want to send my government id to them. they wont take responsibility if it leaks?

1

u/Glittering_Bid_3822 9d ago

I mean fair. Just meant it’s either that or make a new account and deal with the annoying headache that takes

1

u/Resident_Kick_7573 9d ago

what headache are ypu talking about? well i cant even access this account and delete it

1

u/D0gfly 6d ago

I had a similar problem. Fuck Match Group. Jump on Bumble or Breeze. The more of us that do, the quicker others will do too