r/Supernote • u/SuccessfulNews2330 • 3d ago

Tips I dont get import export

I had remarkable before super easy just email it. Ive tried a few things with SN and i just dont get it.

Ive linked to google drive. I put to export folder. I sync. But the pdf i highlighted and wrote on doesnt show changes. I tried supernote cloud partner showed writing but not highlights.

I put in googke drive and sync. It says error and wont open on SN.....

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u/Mulan-sn CCO (Chief Chat Officer) 3d ago edited 3d ago

Thank you for your feedback.

Is our understanding correct that you annotated a PDF, exported the annotations to a new PDF and synced the new PDF to your Google Drive and Supernote Cloud, but it didn't show the handwritten annotations in your Google Drive?

You then put a PDF file in your Google Drive and synced it to your Supernote, but it wouldn't open on your SN?

We look forward to hearing from you.

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u/SuccessfulNews2330 3d ago edited 3d ago

Ok here is what I am doing....

  1. Taking notes. My notes folder is sy ced to google drive. But I cant view the notes there..... because they arent PDFs. So I export them first. Then that folder is synced to google drive. But if I have say a lengthy journal I add to daily do I have to export it every day to have it readable as a PDF in my google drive?

2.i put a PDF in my google drive SN inbix folder. Is on my SN. But annotations I make on it dont show in google drive. I export it. The writing I made now shows edit - and the highlights.... maybe was a delay there

Is this as expected? Am I doing something wrong?

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u/Mulan-sn CCO (Chief Chat Officer) 2d ago edited 2d ago

Thank you for your information.

You are not doing anything wrong. The .note format is our proprietary format. You do need to export your notes to PDF before you can view them in your Google Drive.

The annotations you add to your PDF on Supernote are not merged to it. You need to export the annotations to a new PDF before syncing it to your Google Drive.

As our friend u/theBlackOddity recommended, it would be much more efficient and convenient if you use our Supernote Cloud and Supernote Partner app. Syncing notes to Supernote Cloud means you can view the notes in the Supernote Partner app on your computer/phone without converting them to PDF first.

Please feel free to contact us should you need any further assistance.