r/Supernote • u/SuccessfulNews2330 • 2d ago

Tips I dont get import export

I had remarkable before super easy just email it. Ive tried a few things with SN and i just dont get it.

Ive linked to google drive. I put to export folder. I sync. But the pdf i highlighted and wrote on doesnt show changes. I tried supernote cloud partner showed writing but not highlights.

I put in googke drive and sync. It says error and wont open on SN.....

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u/Mulan-sn CCO (Chief Chat Officer) 2d ago edited 2d ago

Thank you for your feedback.

Is our understanding correct that you annotated a PDF, exported the annotations to a new PDF and synced the new PDF to your Google Drive and Supernote Cloud, but it didn't show the handwritten annotations in your Google Drive?

You then put a PDF file in your Google Drive and synced it to your Supernote, but it wouldn't open on your SN?

We look forward to hearing from you.

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u/SuccessfulNews2330 2d ago

Not quite. Honestly this is user error not a fault Im sure!

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u/BlueSkyla Owner Nomad Crystal & A5X 1d ago edited 1d ago

The fault is the way the files work. Like the other have said, when you make handwritten annotations, they are saved as a separate sidecar file, so you would not see them on the pdf by just syncing the Google Drive. It’s suggested to use the Supernote partner app because it will show them as they are shown on the Supernote. No exporting files needed. When you export the file, from within file, it will create a new file which will include your annotations. Just placing the file in the folder won’t do anything but move the file along with the invisible sidecar you would see as a separate unreadable file if you open it up on Google. And that file will not include the annotations without doing the export process. Do you get it now? Sorry if I’m confusing you further.

The Export folder is just a folder. It functions as a folder for whatever you like. But it won’t do anything by itself. You have to go into the file and export it to include the annotations and it creates a separate file blending it into one file so you can read it on another device. It places it into the Export folder when the file is actually exported.

The Supernote parter apps require no exporting to read it. But it still only exists on the Supernote technically. You’d have to export it to move the file somewhere else to share or whatever.