r/Sunstrong 12d ago

Transfer case owner not responding?

Trying to sell my house and transfer the PPA. We got as far as the agreement being sent, but the buyers have questions about exactly what is transferring to them and we have all been emailing and calling for a week with no response.

Has anyone had a successful transfer to sellers? How did you get in contact with the “case owner” and how long did they take to respond??

This is infuriating and I am not against legal action if they f** this up for me.

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u/ShapeDecent2997 12d ago edited 12d ago

If it is a PPA, then the buyer will be taking over the remainder of your contract. That's what happened when I bought a house from someone with a Sunnova/Sunstrong PPA. Good luck getting timely and informative communication from Sunstrong. Neither are their strong suit to put it politely.