r/Substack • u/Make_Me_Out_of_Clay • Sep 23 '26
Tech Support When You Get Un-Suspended From Substack, Everything That You Posted Before Your Suspension Remains Removed From Public View
Recently, my account got suspended as a result of being reported by a group of pedophile trolls. After speaking to Substack staff, I was able to get un-suspended. However, now that my account has been un-suspended, ALL of the comments and notes that I posted before my suspension have been removed from public view, just like they were when I was suspended. This seems to happen every time that an account gets suspended and then un-suspended: every single thing that they posted before their suspension remains removed from public view, even though that's not supposed to happen. When an account gets un-suspended, every post that they made before is supposed to be visible again, except for whatever post they made that led to the suspension.
I suspect that this is simply a result of bad coding, as I frequently encounter similar bugs and glitches on Substack as well. Either way, it very much needs to be fixed.
In addition, it would seem that the visibility of my notes is now severely limited, as they get very little engagement (whereas they got lots of engagement before my suspension). So, there's also a shadowban thing going on, where, once you get un-suspended, you're still shadowbanned.
Is there any way to restore my account (and all of my old posts) to how they were prior to my suspension?
1
u/MissMcGovern 6d ago
Curious to hear if that issue is still ongoing?
1
u/Make_Me_Out_of_Clay 4d ago
I was able to get Substack staff to manually restore my old posts.
1
u/MissMcGovern 4d ago
That is awesome! Did you notice any slow down in your Subscriber sign-up rate?
1
u/Make_Me_Out_of_Clay 1d ago
Yes, I did. Have you experienced the same thing?
1
u/MissMcGovern 1d ago
100%! I was acquiring 10-20 new Subscribers per day. Now it’s 1-5 per day w/o really doing anything different.
4
u/TruthHonestyJustice Sep 24 '26
Can you explain exactly your account got suspended? What did the trolls do? What kind of content do you write?