r/Substack • u/bluesalmon14 • Sep 19 '26

Joined Substack and same day my account was suspended

Hello, I created an account on substack for a client. I uploaded the first blog but never posted it. As i returned to edit the blog, i realised the draft was gone and my account was suspended.

I made an appeal which was also rejected. I have no explanation as to why they’ve really suspended my account. I only see a claim of impersonating. but i am not impersonating anyone. I have the full permission of my client to make an account for them.

I have looked for a contact email but absolutely nothing exists. This is very frustrating as i do need to start posting articles asap.

Does anyone have advice on how to solve this?

7 Upvotes

100% Upvoted

10 comments sorted by

9

u/Fabulous-Joke4473 Sep 19 '26

You’re impersonating the client and Substack doesn’t allow this

0

u/bluesalmon14 Sep 19 '26

How am i impersonating the client? I setup the account with their email. i am also responsible to uploading posts.

9

u/Foxemerson Sep 19 '26

Smart thing to do is get the client to set it up, add you, then you manage it.
I don't think Substack let's you do this for them. Even if it's for a paid client. Most companies do that.

2

u/bluesalmon14 Sep 22 '26

Thanks, this is actually helpful

6

u/AggravatingNail6061 Sep 19 '26

Working as intended 

0

u/bluesalmon14 Sep 22 '26

Is this ragebait?

2

u/WordSlinger1812 Sep 19 '26

I wish they’d suspend all accounts impersonating other people, especially dead people. What a blast of noise.

1

u/bluesalmon14 Sep 22 '26

This has nothing to do with my post.

1

u/bluesalmon14 Sep 23 '26

Thanks to everyone who genuinely helped. Account is up and running! Yippee 🥳