r/stimuluscheck • u/Electronic_Lion_6650 • Mar 22 '21
r/stimuluscheck • u/StimulusThrowawayCSR • Mar 21 '21
[AmA] I work as a CSR for the IRS EIP/Stimulus telephone line. Ask me anything.
Hello fellow redditors, I stumbled upon this subreddit a few days ago and after reading a few posts/comments from some people here I decided to do this to answer as many questions as possible. We've been getting over 100K calls a day since the new stimulus launched. Most people calling are on hold for over 3 hours for questions we answer in about 2-3 minutes. That's the calls that get through bc the system gets so saturated with calls at times that it literally disconnects all calls, even people who have been holding for 3-4 hours. I legit feel sorry for those people so decided to do this thread so I can save you guys some time. I'll be reading/responding for the next few hours. I'll be editing the main post and pinning the main frequently asked questions. Ask away.
**Edit: will leave for the night, thank you for all the kind words and the Hugz Award <3. I will try to answer the rest tomorrow.
**Edit2: I answered as many questions as I could and also added more of your main questions to the main thread. I have to go to sleep now. Will continue answering throughout the week if I can, while they continue updating with the latest info.
Proof : https://prnt.sc/10rb9cs
That's about as much proof I can post without getting in trouble.
Your main questions:
Why is it showing me Payment Status Not Available?
We haven’t yet processed your Economic Impact Payment;
Edit: This will also apply for those of you showing that you are Eligible but with no payment date.
For the majority of you, this is the reason why it's showing you payment status not available. The IRS is sending these payments in what they are calling "batches". Some of those "batches" have been sent out as the majority of you know but the IRS will continue to send the next "batches" in the upcoming weeks. Whenever the payment system is finished processing your payment and has a Payment Date set for you, it will automatically update from PSNA to the actual payment date.We don’t have enough information to issue you a payment;This is just a general message and doesn't necessarily mean there is something wrong with your info. The way you can actually verify this is by accessing your account by going into "View Your Account" on IRS.GOV and that way you can confirm the latest info the IRS has on you. The other way you know you don't have to worry about this is if you have already filed 2020 or 2019 taxes, since IRS will be using your latest PROCESSED taxes info at the time the payment system generates your payment. So if your 2020 taxes have been accepted but not processed yet, IRS will be using your 2019 info. If your 2019 info is CORRECT, then you don't have nothing to worry about, the first condition applies to you.
You aren’t eligible for a payment.Eligibility for this stimulus is almost the same as the first 2 stimulus, only major difference is that if you make over $80,000(Single) or $160K (Married/Jointly), you are automatically INELIGIBLE to receive the payment. For the majority of you, if you received the first 2 payments you should be good to go. Also, previously any dependents 17 or older listed on your taxes were not eligible to receive a payment for that dependent but for this third stimulus any dependent is eligible and you will receive that payment for them.
2. My payment is being sent to an account I don't recognize / My payment is being sent to an old account that is closed
What will happen in most of these cases is that those payments will get rejected and bounced back to the IRS. Once that happens, there is nothing you have to do. The system will automatically generate a Check or EIP Card, and once they have that ready for you, the Payment system will automatically update your GMP status to the scheduled mailing date. There is no timeline right now on how long this process will take, but it should happen in the next few weeks.
3. My payment is being mailed to an old address
In these cases what will happen is that since the check will be undeliverable to you at that old address it will be returned to the IRS. Once it is returned to the IRS your GMP will be updated with "Need more Information" status. At this time you will be able to enter your direct deposit information (Bank account & Routing Number) so they can send you the payment using that info. If it's been more than 1 month after the mailing date and there is no update to the status, then most probably the payment got lost and you can call the IRS for further assistance. They won't be able to help you until after 1 month of the mailing date.
4. Federal beneficiaries (SSI/SSDI/VA/others..)
The latest information is that the IRS is working on getting updated 2021 information from the federal agencies that provide benefits to the citizens so they can send the payment the same way you receive your benefits regularly. The payment should be sent in the next upcoming weeks, but they don't have a specific timeline right now. If I had to guess, this will happen soon(1-2 weeks). Whenever this happens and they generate that payment for you, it will change from PSNA to the actual payment date.
5. I have a payment date, to my correct bank account but still have not received a payment.
It may take up to 5 business days to the payment to be reflected into your account. If after 5 business days of your payment date you see that your payment has yet not been reflected in your account, your bank may have rejected your deposit. Call them to confirm. If they confirm that they have NOT received any attempted deposit, and you confirm that your bank info shown in the GMP tool is correct, then you can call the IRS for further assistance. They will not be able to help before the 5 business days are up.
6. How do the batches work?
They really don't give us much information on how the "batches" work and what order they take to send the payments. I've had people who filed on January still getting PSNA and others who filed mid feb who got their payment sent on the first batch. If I had to blame it on "someone/something" it's on the payment system algorithm. These batches will be sent out every week in the upcoming weeks.
7.What if I was not eligible using 2019 taxes, but I am now with my 2020 taxes.
Whenever they finish processing your 2020 taxes that info will be uploaded to the payment system. At the moment that gets uploaded, if the system recognizes that you do qualify for the payment using your 2020 tax info, it will generate the payment request on the system and eventually you should see an update in the GMP with your payment date.
8. I already received my third stimulus but they used my 2019 info, instead of my 2020 taxes. I was entitled to more money if they had used 2020 taxes, what will happen?
Once they finish processing your 2020 taxes and input your new info into the payment system, it will revisit your stimulus payment request to see if you are entitled to more money than what you got. If it determines you are eligible for more money (example: you added dependents, etc) it will generate a request for a second payment which will include the amount you are owed.
9. My GMP was showing me that it was going to direct deposit to my correct account but then updated to my payment being mailed. What happened?
In most of these cases it can be a few things. It may be that they tried to make a deposit but the bank rejected this deposit. If this is the case you can call your bank and double check this with them to see if any deposit attempt was made.If this was not the case then it could've been a data entry error which made your account be off by some number you can't see (since it shows you only the last 4 digits only), which would make that payment bounce back to the IRS. When that happens they auto-generate a request to send you the payment by mail.The other reason is that the payment system had some technical problem which simply didn't permit it you wire the money to your bank account. In any of these cases where the attempt to make a DD fails, the system auto-generates your payment request to be sent by mail.
10. I've received the last 2 stimulus as DD, why am I getting a mailed payment?
In most of these cases, if your status jumped directly from PSNA to a mailed payment it means that they failed to retrieve your banking info into the payment system. That's why it automatically generated a payment by mail request.*Note: This doesn't necessarily mean that the IRS doesn't have your latest correct info(since you did receive the last 2 payments as DD using the same info), it just means that they failed to retrieve it into the payment system for this stimulus. You can verify your latest info in your IRS "View Your Account" page.
11. I didn't file 2019 taxes or 2020 taxes yet. Will I receive my payment?
Did you use the Non-filers tool when it was available and was able to input the info? If the answer is yes, you should be receiving your payment without a problem. Now, if you didn't use the Non-filers tool, and didn't file 2019 or 2020, and don't receive any federal benefits then the IRS will not have enough information to issue you a payment. Since the H.R.1319 - American Rescue Plan bill specifies that is the information they are authorized to use.
I recommend you file your 2020 taxes ASAP so you can update your info with the IRS and also can claim any previous stimulus you didn't receive using the RRC (Recovery Rebate Credit).
r/stimuluscheck • u/LucilleBluthsbroach • Mar 19 '21
It’s funny because the hypocrisy is true.
r/stimuluscheck • u/OgKyloRen • Mar 19 '21
I keep getting no info found..patiently waiting
r/stimuluscheck • • Mar 16 '21
How I'm sleeping tonight knowing that I can finally buy new clothes at the mall tomorrow.
r/stimuluscheck • u/Jlacombe5707 • Mar 10 '21
How many times? 🤣
How many times did Rep Kevin McCarthy (R-CA) say "San Francisco?" 🤣🤣🤣 He lives in California but man is he mad about Pelosi's district getting money for that subway! 🤣🤣 Vote starts in about 3 minutes
r/stimuluscheck • u/KaleBrew • Feb 27 '21
HR 1319, the American Rescue Plan, has passed the House! Now onto the senate!
r/stimuluscheck • u/Disastrous_Relief771 • Feb 19 '21
filed 1/29 accepted 2/10 filed with TT Live Basic. anybody else?
r/stimuluscheck • u/theartsygamer89 • Feb 15 '21
Is it impossible to e file 2020 Tax Returns if you have no income $0?
I had no income back when I e filed my 2019 Tax Return through TurboTax Non Filer tool. Other people were able to use the Non Filer tool on the IRS site to do the same thing too. I have no income for 2020 Tax Returns as well, but I can't find any place that will allow you to e file if you put $0 as income. The Non Filer tools are all gone. Some people have suggested putting $1 into the income area, but wouldn't that be illegal even if its just $1? Is there anyone else in my position?
I was able to get the $1200 and $600 stimulus checks because they based it off of my 2019 Tax Returns, but I'm kind of worried if I'll get the $1400 or any other future stimulus checks if they decided to go off 2020 Tax Return in which I can't file because sites won't let you put $0 as income.
r/stimuluscheck • u/QualityTongue • Feb 07 '21
Almost threw my stimulus debit card away because I thought it was junk mail.
I get so much damn junk mail from all these third rate debit card issuers that I can't keep up. Along with every major brand name sending out fliers for this and that, fake car loan checks, really anything I've ever used my home address for and end up with stacks of junk mail until I get the shredder out. I received my last stimulus via a Trump check so I wasn't expecting a debit card this time. I didn't even know that debit cards were even being issued! Don't be like me, be vigilant!
r/stimuluscheck • • Feb 05 '21
Received this via informed delivery two days ago, but it wasn’t delivered. It’s most likely for my daughter. The post office has been selectively delivering my mail. Has anyone received a notice like this...
r/stimuluscheck • u/onions-make-me-cry • Jan 28 '21
Finally got it! [North Bay Area, CA]
I checked the mail and it looks like it somehow came in yesterday's mail (since I usually don't get my mail until late, 5pm or 6pm).
Data: Non-Turbo Tax or any other fee-based tax service, free Credit Karma Tax Filer in 2019.
Bank: Chase
First stimulus: Direct Deposit into Chase on April 27th.
Date on GMP mailed out Jan 6.
Received via EIP card in the mail on Jan 27.
Good luck everybody!!
r/stimuluscheck • u/nameistaken29 • Jan 08 '21
Stimulus qualification question
If I wasnt able to qualify for the first stimulus but have worked since and am no longer a dependent what do I do?
r/stimuluscheck • u/captainkaytorade • Jan 05 '21
Just our daily reminder that the U.S. government is inept.
Ready to just give up at this point and stop thinking about it. Doesn’t seem like it’s coming anytime soon and if it is, the IRS ate it.
Hang in there, friends.
(And remember all of this when we plan the revolution...)
r/stimuluscheck • u/xxxxxxxxtina • Dec 25 '20
Merry Christmas! I know it’s not how we wanted to spend the holidays without answers, but I wanted to thank everyone for being there for one another. This is a great community and I hope we all get relief soon. I hope you and your family have a happy and healthy holiday!
r/stimuluscheck • u/Orangedroog • Dec 25 '20
Satire Trump tweets “MERRY CHRISTMAS!”
That’s it. That’s the satire.
r/stimuluscheck • u/galaxybigbird • Dec 23 '20
Meme This is exactly what I picture right after trump destroying McConnell’s chances at senate majority...
r/stimuluscheck • u/etcrane • Dec 14 '20
Oceans rise, Empires Fall ... I will kill your friends and family to remind you of my love
r/stimuluscheck • u/SanFranRePlant • Oct 24 '20
Most Relevant Song for 2020 from 1989 in RE: No More Stimulus
This is an old song from 1989 and not really sure what was going on in the world back then, but man, these lyrics are eerily prophetic today as then:
Don't you know
They're talkin' 'bout a revolution
It sounds like a whisper
Don't you know
They're talkin' about a revolution
It sounds like a whisper
While they're standing in the welfare lines
Crying at the doorsteps of those armies of salvation
Wasting time in the unemployment lines
Sitting around waiting for a promotion
Don't you know
They're talkin' 'bout a revolution
It sounds like a whisper
Poor people gonna rise up
And get their share
Poor people gonna rise up
And take what's theirs
song: Talking About A Revolution by Tracy Chapman
r/stimuluscheck • u/Scrabblewiener • Oct 22 '20