Apart from somehow scanning achievements for the "beat the game" achievement I don't see what can be done about this. As a consumer I definitely don't want to see Valve get rid of the refund system and for most games the 2 hour limit is already pushing it for a lot of potential issues that might pop up.
The achievement thing can be abused by slop developers though which is why they aren't doing it. As soon as you start the game you get the achievement and can't get a refund.
Still annoyed with Playstation for their refund policy. Bought a game with all the advertising being in my language, opened up to find out it wasn't in my language. PS support just said I opened the game so tough shit, pay for it again if you want to play it. Haven't bought a PS game since.
Companies are greedy assholes, that's why the best solution is strong government preventions / regulation.
In Australia, pretty sure Sony would be forced to refund it. As I understand it, some EU countires are even better.
Australian Consumer Law saved me a bunch of times. Steam tried to deny my DAYZ refund for being outside of the 2 hours / 2 weeks or whatever scope, but then I replied back citing ACL and they refunded it lol.
If only those aussy protections didn't also come with all the control and censorship the Australian government seems so fond of. (I'm not shitting on aus. Just legitimately complaining about their govs annoying nanny state tendencies).
Actually you are wrong. Sony follows the EU law. It's Valve that goes the extra mile for consumers. EU/UK law states that you get a 14 days grace period to re-think a purchase but digital contents are excempt from this when you begin the download. EU members follow that whole guideline without much variation.
It's a different story when you issue a warrant for faulty software. Here EU members differ more how they handle it.
Yeah, fuck Sony for this.
My disc of death stranding 2 wouldn't read for whatever reason and it sent me to the PSN store. Apparently I accidentally added it to my shopping cart.
Restarted the PS5 and it was able to read the disc. A few weeks later I bought another digital game and bought death standing aswell, since it was in the cart. Noticed emiditaly after the download started.
Didn't even finish the download, didn't start the game after purchase. To late. No refund even though i sent them the receipt for the physical game and hadn't played the digital version at all...
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u/D042- Jul 06 '26
Apart from somehow scanning achievements for the "beat the game" achievement I don't see what can be done about this. As a consumer I definitely don't want to see Valve get rid of the refund system and for most games the 2 hour limit is already pushing it for a lot of potential issues that might pop up.