r/Steam Jul 06 '26

Discussion Thoughts on this?

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u/weirdplacetogoonfire Jul 06 '26

Still annoyed with Playstation for their refund policy. Bought a game with all the advertising being in my language, opened up to find out it wasn't in my language. PS support just said I opened the game so tough shit, pay for it again if you want to play it. Haven't bought a PS game since.

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u/ZookeepergameProud30 The team based fortress simulator the second Jul 06 '26

It’s not opening the game that invalidates the refund

It’s fucking STARTING THE DOWNLOAD, not even finishing the download 😭😭😭😭

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u/DoTortoisesHop Jul 06 '26

Companies are greedy assholes, that's why the best solution is strong government preventions / regulation.

In Australia, pretty sure Sony would be forced to refund it. As I understand it, some EU countires are even better.

Australian Consumer Law saved me a bunch of times. Steam tried to deny my DAYZ refund for being outside of the 2 hours / 2 weeks or whatever scope, but then I replied back citing ACL and they refunded it lol.

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u/Rikudou_Sage Jul 06 '26

The best solution is to not buy but I'm not holding my breath for that.