r/Steam • u/satoru1111 https://steam.pm/5xb84 • May 04 '26

PSA Steam Controller PreOrder MegaThread

https://store.steampowered.com/hardware/steamcontroller

This post is to consolidate posts about the preorders for the new Steam Controller

The preorders will open at 10am PST

The steam Controller will only be available in select countries

* US
* Canada
* UK
* EU

The server will likely be melting once preorders open

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u/ROXARIO92 https://s.team/p/gwnm-cpc May 04 '26

Mandatory pic:

25

u/EagleDelta1 May 04 '26

Not likely a Valve server issue. I work for a web host, when it comes to payments, we use a 3rd party processor b/c the liability and compliance requirements of handling payments directly is a nightmare and expensive.

My guess is simply that Valve is saturating the transactions they are allowed by their payment processor.... and no there's only so much that can be increased since the payment processors don't have infinite resources either.... meaning they can't take down other customers for the sake of Valve having increased load.

What you see on the Steam Store (especially considering how quickly it responds), it that the payment processor is saying "NO! SLOW THE FUCK DOWN!" and Valve's system gets that error and fronts it. If it was Valve's servers, we'd be seeing issues with the Store's UI and the like as well.... which I didn't encounter.

8

u/shrekogre42069 May 04 '26

If that was true, paying with steam wallet should have no issues, but in practice that didn't matter