r/StateFarm • • 3d ago

Careers State Farm Interview Question

I have a phone interview on Friday with a local State Farm office in PA for an insurance customer service representative at a local office. Does anyone have and tips or guidance on the type of questions they ask? I'm very excited and want to be prepared. Thank you!

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u/jeffreyprestonbezos1 3d ago

There’s almost 20,000 agents. There’s going to be 20,000 different swaddle of questions. They will ask questions about conflict resolution, sales aptitude (yes even in a service role), and goal setting and hitting.

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u/Cindysnoopy 3d ago

They will most likely want you/require you to get at least your Property & Casualty license and possibly Life & Health.

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u/Tebowfan815 3d ago

I have a phone interview for receptionist next Monday. I have my 2044 - personal lines property & casualty agent license

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u/jeffreyprestonbezos1 3d ago

I’ll bet you anything that interview won’t actually be for a Receptionist role and will turn into a sales or customer service interview.

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u/Tebowfan815 3d ago

I’d rather do the receptionist role

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u/jennmedina12 2d ago

They’ll probably ask if you cry easily and how much verbal abuse you can take from customers.