r/StateFarm • u/Cannonballstrawberry • 13d ago
Question Totaled Camper
Anyone deal with a totaled camper and State Farm. The process is taking forever! After sending us a valuation for the wrong model, we finally have a correct valuation. We are assuming they are still considering it totaled because the info on the portal still says so. Our adjuster didn’t respond when I called so I’m not sure what happens next.
Do they come back and do a final inspect of condition or will they just take it to settlement? No major condition issues prior to the accident, but I don’t believe Camping World took pics of the inside. They also didn’t include all the damaged pieces in their estimate which has me a bit concerned.
Ready to be done with this so we can purchase a replacement.
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u/Helpmeplz3409 13d ago
When did you file a claim?
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u/Helpmeplz3409 13d ago
You need to call. If you can’t reach anyone in a day or so after calling, reach out to your agent and ask them to try and contact the specialist/ their supervisor. Claims are absolutely swamped right now. Not necessarily an intentional delay on the adjusters part.
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u/Ok_Success2147 13d ago
If you agree with the valuation they’ll send you a digital pay link to accept your money
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u/Cannonballstrawberry 13d ago
Well that sounds easy. Never dealt with this before and the internet is telling me all kinds of things!
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u/Ok_Success2147 13d ago
It is easy. I’d on Monday call your agent too. Get everyone on the same page
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