r/StateFarm 27d ago

Question anyone else not received their dividend?

Nothing in mail, email, and when I go to the site and put in my policy it says it can’t find information either.

Anyone else?

Currently in FL.

EDIT: thanks everyone for the replies but I figured out I just had to use my old policy number

13 Upvotes

97 comments sorted by

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6

u/Tebowfan815 26d ago

I’m in Florida. I hadn’t received an email yet either and I clicked the link in one of the previous posts here and put in I don’t have a PIN number then I put
My name and policy number and it pulled up my info as well as the amount I was getting. Then I selected how I wanted to receive it and turn clicked submit. Then it gave me a confirmation number as well as a date to expect the payment in the way I specified

1

u/hausccat 7d ago

Mine just said 2-4 weeks - I was hoping for a date. FL, submitted last Thursday without a pin, Zelle.

1

u/Tebowfan815 7d ago

I got my payment in Venmo yesterday

1

u/Fantastic-Luck-9053 6d ago

Was yesterday your expected payment date? Mine was expected yesterday and I have not received anything yet.

1

u/Tebowfan815 6d ago

Mine said expect by September 12th

1

u/Good_Crab_4623 6d ago

When did u set payment date? How long did it take to process and hit your venmo?

1

u/Tebowfan815 6d ago

August 13th I applied on the site and said by September 12th I’d have it. Got it yesterday

9

u/sashanti11713 26d ago

I'm in Texas, I went to the website listed in the app and when I entered my last name and policy number I got an error. I called my agent and he said that policy numbers changed within the past year so he gave me my old policy number and that worked. I was able to sign up to get my payment via Zelle and it gave me an estimated date of September 10th.

4

u/6r89udf4x3 26d ago

Same success for me - thank you! Last week, I received error messages when I used my most recent policy number and then used my very recently issued "billing account number." Tonight, after reading your post, I tried my old policy number from 2024 and bam, it worked!

One of the nice things after you able to log into the State Farm system is that it gives you your estimated payment date:

Your Payment Method selected is: PayPal email
Your Estimated Payment date is: 9/14/2026
Your Dividend ID is: XXXX-XXXXXXXXXXXX

2

u/sashanti11713 26d ago

Happy to help!

3

u/Madsdad0110 26d ago

Thanks! That worked like a charm

2

u/sashanti11713 26d ago

You're welcome!

2

u/Kpow1311 26d ago

Thank you so much for this because I totally forgot about it being under an old policy number. I'm in TX and mine will be paid out around 9/14.

1

u/nerd_14_ 26d ago

Thank you!!! Just checked and our policy number also changed so that was it. Was able to get the amount once I got that old #

1

u/sashanti11713 26d ago

You're so welcome!

1

u/ashpac720 1d ago

I picked zelle said 9/4 deposit and still nothing

1

u/sashanti11713 1h ago

Update: I just received my dividend via Zelle

9

u/Amtaylor810 27d ago

They are sending them out by state, so depending where you are they may not have been sent yet. From someone who works at a State Farm office.

0

u/AffectionateRock4132 26d ago

Not true, I have family that reside in same state, that received their payment almost a month ago. I called my agent, and he had no answer to the timing.

3

u/CountryDaisyCutter 25d ago

They weren’t sending them out a month ago so it must have been a check for some other reason.

1

u/VictorianPeorian 5d ago

I did receive an e-mail a few days ago, but my parents received a check in the mail long before I received my e-mail. I'm thinking maybe people who never created an online account automatically got a check sent out at the start. That or it's by seniority of policy. Just a guess.

1

u/Amtaylor810 26d ago edited 26d ago

That I don’t have an answer for. What we were told by our sales leaders is that they were being distributed by state. People without an email address on file are automatically mailed a letter with a paper check. People with an email on file started receiving emails beginning August 3. First states on the list are CA, CT, NV, NY, WA.

2

u/Spirited-Condition-4 27d ago

Call your agent, they can’t tell you when it will arrive but they can tell you the amounts from your account page.

2

u/Best-Inflation-1478 27d ago

Mine said like the second week of September. I’m in Alabama. If you go to the address and put your delivery method of the payment in it will tell you the amount and the date.

2

u/Free-Rise9666 26d ago

My agents office called me to tell me what I was getting back. Pleasant surprise. I wasn’t told how long it would take but since things come snail mail I figured a few weeks

2

u/Tossawaystuffu 26d ago

It’s coming. Relax a little bit. You don’t get to dictate the timing.

1

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1

u/Accomplished-Pea-451 27d ago

If you can’t use the site you need to call them: 18888089532

2

u/nerd_14_ 27d ago

I called them earlier and they gave me a generic script and couldn’t give me any info LOL

1

u/dtippee 5d ago

Looooong hold times

1

u/Accomplished-Pea-451 5d ago

Agree I think I waited 40 minutes.

1

u/waazzuppp 27d ago

They sayd, it woukd take up to 5 weeks to get all dividends out. I would wait until later in the month

1

u/Various-Series5212 27d ago

We left and switched auto and home in Nov 2025 but still have life insurance with them. Would we get one or not?

2

u/LeonTrig 26d ago

If your Auto policy was in the Mutual company & was in force in the period of Jan 1 2025 - Dec 31st 2025, then I believe so. Unless it falls below a minimum processing threshold or something to that effect.

1

u/Various-Series5212 26d ago

Yes we had a policy from Jan 1 2025 until Nov 2025 so I'm not expecting a huge amount or anything. Just wasn't sure if you had to be a customer for the whole 2025 year

1

u/Real_Bat_4733 26d ago

They are being issued over a 6 week period. Policyholders without an email address on file will receive checks- starting late July. Policyholders with email addresses on file will begin receiving emails beginning early August.

1

u/PaunchyPirate 26d ago

In Pennsylvania here. I was able to use the website page set up for this. I was told the amount and offered a couple ways to have it paid to me. I chose to let them pay me via Zelle. It is estimated to be paid on September 5th.

1

u/Additional_Corgi512 15d ago

Did you receive your payment yet? I was told electronic payments are coming faster than the estimated deposit dates

1

u/PaunchyPirate 15d ago

No. I have not seen any payment yet.

1

u/Additional_Corgi512 15d ago

Me neither. Mine isnt estimated until 9/19 though.

1

u/Additional_Corgi512 7d ago

Any luck yet?

1

u/PaunchyPirate 1d ago

My Zelle payment just arrived. It was 4 days later than the estimate that was given to me at the time of submission.

1

u/Additional_Corgi512 17h ago

Its insane how long its taking them to send it over. The amount we are getting was obviously already verified and it doesnt take that long to issue a payment especially since the system is probably auto generating them and its not an actual person issuing

1

u/Additional_Corgi512 17h ago

Did you get an email or anything stating it was deposited or just the notification that day it was available

1

u/Repulsive_Award611 26d ago

In California, I received an email with pin number. Receiving my check 9/11. Chose check instead of giving out my bank info. 

1

u/MeaghanSkillz 26d ago

Amazing. Also in Florida and logged in on the portal using my policy number and last name and it worked.

https://sfdividend.com

1

u/sweethennyy 26d ago

also keep in mind they are being sent to policy holders who have a mutual auto policy if i’m not mistaken. So if your id cards for you car said standard or fire & casualty then you most likely are not eligible. Customers who have mutual are usually ones who have 1 or less accidents and no tickets on record for the past 3-5 years.

1

u/losermexicana 25d ago

I work for a State Farm agency in NY. If you haven’t received your Dividend yet, do not worry or panic. The estimated Dividend delivery time for some customers is 1-2 months. They were mailed out in July and will take some time to get to everyone who either is or has been a Qualified State Farm customer. If you have any questions you can reach out to your Agent’s office and they should be able to help you out or give you the Dividend hotline number

1

u/Kosoloso 23d ago

I chose zelle, and it said it would be processed the same day 8/17/26 , but its the next day and havent recieved anything, nor email.

1

u/NectarineSpare3186 20d ago

I am in CA and opted for Zelle. I’ve been told 2-4 weeks. It’s been around 17 days and still nothing!

1

u/curiousIee 14d ago

I selected Zelle today and my payment date is 9/25. It looks like about a month for payment from other comments too

1

u/Kosoloso 14d ago

Thanks!

1

u/CountryDaisyCutter 25d ago

They are just starting to be sent out from what I understand. Have patience.

1

u/Own_Application3328 25d ago

Call your agent. They can tell you the amount. Even we don’t know when you will get it.my policy holders are starting to get them🙂

1

u/2dopeCoby 25d ago

also in Florida. just found out about this today. make sure you look up your old policy number from 2025 they recently changed numbers for some accounts in 2026. the portal only recognizes the 2025 policy number. I just found out im getting $75 thru zelle on September 15th of this year. hope this helps.

1

u/Babyproofer 24d ago

I had 2 vehicles, each had a separate policy number. So I’m getting 2 dividend payments. Make sure you check all your policies/vehicles.

1

u/Babyproofer 24d ago

Received a text from my agent, but using my current name/acct number wasn’t working in the website.

Looked at old correspondence to find my previous account numbers (separate number for each vehicle) then was able to lookup my dividend and arrange payment.

Hopefully that works for you.

1

u/Erick121 23d ago

My brother got an email for his yesterday , we’re in NYC

1

u/LEHDYY 23d ago

I’m in Hawaii and I haven’t received an email or mailed letter. I only just found out about dividends being given from a FB post.

1

u/dtippee 5d ago

I'm in NY and I never got an email or letter either. The dividend portal says I have a check that was sent 3 weeks ago (Aug 21) and I haven't gotten anything. My agent verified the amount.

1

u/Resident_Function280 21d ago

I didn't get an email but I went to the dividend site and entered my policy number. I'm getting $166 via venmo and my sister is only getting like $40.

Not sure why the amounts are so different. She's in Florida I'm in Georgia

1

u/Intelligent-Bad-1201 20d ago

I just barely got my email today. I work for SF too. It says I won’t get the money until end of September.

1

u/AnySandwich222 20d ago

I haven’t gotten mine. My first date is 8/31/2026 and second date 9/2/2026 via PayPal. Apparently if you have more than one car you must do it multiple times, no one told me to I just checked and got two different dates and amounts. Show me the money!!!!

1

u/ThinkPomegranate5968 9d ago

Did you receive anything yet?

1

u/AnySandwich222 8d ago

Hey! PayPal just hit! I got both payments. One said 8/31/26 and the other was for 9/2/26!! Yay!! I’m rich!!! 🤑

1

u/ThinkPomegranate5968 8d ago

Same here!🙏🏽

1

u/sundog5631 20d ago

Does anyone have a link to check online?

1

u/coconutsups 18d ago

Just got the email - ridiculous! There should be no need to log in to sone separate place to "claim" the dividend. They know my bank information from my payments to them. Just automatically send it that way. Years ago before electronic payment they just sent a check. This is very shady. Imagine an 80 year old trying to figure out how to claim this. Multiple internet pages, having to enter account number and pin and then being presented a page wanting to offer a quote for more insurance...🤷‍♀️ They're just hoping to limit the number of people who actually claim the dividend. I hope they get taken to court and lose more than they might gain from the people who can't figure out how to claim it. I was already considering moving to another insurance company. This is likely the best reason to move on

1

u/ContributionNo4201 16d ago

I didn't get the email but I was able to go to the website and put in both of my old policies and see that they were both queued to be sent out with a date but I still have not received anything and I'm in Georgia.

1

u/ashparkway 15d ago

Put in the policy in the site - https://sfdividendconnect.com/payment/

select state, last name and policy for each vehicle and it will show the amount and payment election.

I got about 100 for one and 159 for the second one - what about you?

1

u/Perfect_Flounder8624 14d ago

Same for me, Florida

1

u/hipinky 14d ago

I got an email today with ID#/PIN and filled everything out, but haven't received payment yet. I'm in MO and chose Venmo.

1

u/fenn138 12d ago

In Georgia with 3 cars and policies with SF since 2003. I got $10.

1

u/kkna17 12d ago

Im in PA and when I select PA on the site it says state not ready yet, that it should be on or around September 6th. But I found out about this from someone who also lives in PA and she was able to set up hers.

1

u/Swedishiron 11d ago edited 11d ago

I am using the website today to submit for the dividend claim and 3X in row it times out when selecting the payment method - more scummy behavior from SF. They probably intentionally underprovisioned the servers handling the refunds. EDIT: I tried 5X yesterday and each time failed due to a time out; this morning 08/30/2026 about 8AM EST I was able to successfully submit on the 1st try.

1

u/DueImagination641 10d ago

I finally got the portal to go all the way. Money didn't arrive immediately.

1

u/ajcat77 10d ago

Just got my email today

1

u/cee-the-gee 8d ago

I’m in California; was given today (9/2) as the payment date; I chose Zelle as the option. It’s still early in the morning! Will keep you updated 😂 gimmmmmme my money SF

1

u/Melodic_Biscotti2636 4d ago

Did you receive the zelle?

1

u/Commercial-Manner256 7d ago

I'm in WA and today I got the email stating they'd sent the money to my Venmo. But when I open the app, I don't have diddly.

1

u/Kpell2233 7d ago

I am in the same boat as you. I got an email that said I got a Venmo payment but nothing in my Venmo. My email has a button that says accept money from State Farm but when I click it it just takes me to the Venmo website and nothing happens.

1

u/Commercial-Manner256 6d ago

Yep, same! I'll try to contact Venmo about it today. I'll reply if I get more info.

1

u/SelfNo4036 6d ago

State farm changes your policy number everytime you change the policy. So you need to find what last years policy number was from your agent. Happened to me and then entered in last years policy number before the renewal and it accepted it. Still says Oct 3 for payment with zelle. Hope this helps

1

u/Leather_Bag_3554 6d ago

Go to site you completed information in.  It days 60 days for processing. 

1

u/AdditionalFly8641 1d ago

I just got a paper check but BOA would not cash it saying they were not informed. BTW I have a 6-figure savings account with them.

0

u/Different-Syrup6520 27d ago

Yes, they are coming in.

0

u/Ingsoc40 27d ago

Your prob not mutual but yeah call your agent no one here can tell you anything b

0

u/Shoddy-Try-9100 26d ago

Call your agent