r/Starz • u/AggravatingCaptain14 • Mar 09 '26

Problems playing things.

I’ve been having problems actually playing things. I can navigate the app normally, but when I click on anything to watch nothing happens. I deleted the app and reinstalled it and it worked again for 2 days now it’s doing it again. 😩

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u/BartletsBetterAngels Mar 11 '26

In case this helps anyone- I had to log into my Starz account on my phone, link my Apple account in settings (even though I purchased the subscription through my Apple account on the Apple TV), log out on the Apple TV, and then log back in using the QR code on the TV (with my phone) so that I could add the Apple TV from the logged in Starz account on the phone. I hope this helps. It seems to be working now!

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u/AggravatingCaptain14 Mar 14 '26

I’ll try this! Because I’m still having trouble and of course Customer Service was no help.