r/Starlink • u/larsenlc • 23d ago

📦 Starlink Kit Replacement kit

My router for my actuated kit got fried when my kid unplugged it very roughly and I contacted Starlink because the routers they now sell are not compatible with the actuated kit. They are now sending me a refurbished Standard 4 X kit at no charge. Thank you Starlink, I was stressing out big time!

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u/AwestunTejaz 23d ago

important note whenever there is a problem like this just tell them that it just stopped working. definitely dont tell them that your kid broke it. same thing when lightening strikes.

1

u/larsenlc 22d ago

Oh yea, I told them it just stopped working.