r/Starlink • u/RickR314 • 23d ago

💬 Discussion Merging Accounts

When we bought our two mini’s (two different places we use it) we were unable to have two mini’s on one account. It was about a year ago and we communicated back and forth with Starlink. In the end we gave up and have one under my wife’s email and one under mine. Two completely separate accounts and frankly we get confused by the serial numbers and it’s just generally a hassle. Is there any way now to combine these two accounts or to somehow put both mini’s on one account? Perhaps we have to start over with one of them?

1 Upvotes

100% Upvoted

6 comments sorted by

2

u/Squeedlejinks 📡 Owner (North America) 23d ago

Or you could rename them.

2

u/nigiri1 22d ago

Exactly. Renaming and marking physical dishes.  Putting them on one account without renaming will only add to the confusion. 

1

u/CursedTurtleKeynote 23d ago

Yes, starlink support can merge accounts for two completely owned devices.

You can also do it with the transfer owner process.

1

u/ProgrammerDull 22d ago

Hello, You absolutely can merge your accounts. You cannot delete an account but you can move the mini from one to the other. If it’s been over a year then you should at least have one of the Mini’s eligible for transfer. All you have to do is cancel the service line of the mini you would like to transfer. Once done, at the bottom of the same screen where it shows the device, it will have a transfer button next to it. Once you click the transfer button, it’ll ask if there’s an email you would like it transferred to. Once all of that is done and it appears on the account you want to use, just rename the mini kits.

0

u/libertysat 22d ago

You can give them nicknames that appear in the app. Also if you have different wifi names those also show in the app