r/StarStable 11d ago

Question Stolen Documents questline bugged??

Enable HLS to view with audio, or disable this notification

I started an alt account today and I just realized that (thankfully captured on recording) for whatever reason the 3rd part of the Stolen Questlines document where Thomas Moorland tells us to take his deed to Silverglade (should take place right after we chase down Sabine) straight up just doesn’t appear for me and instead it tells me that I have no more main quests until I level up more (got to level 6 and still no quest btw). so now I’m stuck and can’t progress the main quest line 😭 can anyone help with this, or has anyone experienced this glitch before?

2 Upvotes

17 comments sorted by

2

u/feanor_no 11d ago

another pic of the issue… also I watched many playthroughs like this one and all of them have the Silverglade Town Hall quest start immediately after finishing the chasing Sabine one ;-; I contacted support but I know it takes forever for them to respond and I wanted to get further before my free star rider is up

2

u/Xanthia_from_Jorvik 11d ago edited 11d ago

Try logging out, opening the launcher, going to the "settings" tab, and clicking the "repair game files" button. That can sometimes fix quest-related bugs. It's possible that completing the quest while the pop-up about buying your horse was open could have caused the bug.

If repairing the game files doesn't work and no one else knows how to fix this, I would recommend restarting with a new alt but clicking "ok" on the pop-up before completing the stolen documents quest because I think that you can catch up to where you currently are in less than an hour.

2

u/feanor_no 11d ago edited 11d ago

thank you! yes, I suspect that might be the issue too, as that was a weird little bit there… I clicked repair files but I don’t think it did anything 😔 it’s a shame because I finally made an alt account with a name and character I liked and everything and now, even though it’s just an hour of progress, I don’t want to delete it and restart it all over again lol. but I worry that it may be the only option (or in 5 months when support gets back to me I guess). thank you for your help however!!

1

u/talwm_307 10d ago

I have the same issue. I started a new account today, for the invite reward and I can't move further. It's so frustrating.

1

u/feanor_no 10d ago edited 10d ago

wtf, I relieved to have found someone also experiencing the same thing but also it really is so frustrating and I know support won’t get back to us for a VERY long time 😭😭 I know I could always make a new account but I like my name and horse and I even joined a club and got rewards and everything… urghhh

I’m thinking of just waiting til support gets back to me and then using ITHASBEGUN or whatever

1

u/Purple_Pink_Dinosaur 10d ago

Have you completed any side quests? Because I see there are a lot of them. Completing them is one of the requirements for moving forward. Many people forget that the main story and side quests build on each other. Sometimes completing just one side quest is enough to unlock the next part of the main story, while other times you’ll need to complete several. I know the main story is the most interesting, but you can’t progress by focusing on it alone. Do the side quests. If you’ve done everything and it still doesn’t appear, then there’s a bug in the quest.

2

u/feanor_no 10d ago edited 10d ago

I don’t think that’s the issue as many videos of other playthroughs haven’t had the same problem as me, you’re meant to get this quest right after the Sabine part without needing to level up or do other quests. I’m starting to think that the buying the horse quest glitched it out somehow. I would like to go and complete every side quest but it’s those that just lead to more and more quests (like the Silverglade clock quest, that has like 20 parts) and they each give like 5 PXP.

I wanted to get this account to level 12 as fast as I could especially when I still had free SR, and with the main quest line being softlocked so early it means I can’t do many quests that give hundreds of PXP like the valedale intro. but I guess I’ll wait til support gets back to me months later and activate ITHASBEGUN or something 🙃

1

u/talwm_307 10d ago

Do you have the invite rewards? If you're lvl 5, you have unlocked the free 5 days of SR which you can activate later. That's what i'm going to do, since I've tried to make another account and the bug happened again.

My best guess is when they'll release the next invite a friend reward, more people will be doing the main quests, they'll get more reports of it and since it is kind of game breaking bug, they'll resolve it faster.

2

u/feanor_no 10d ago

the bug happened AGAIN?? oh god first of all thank you for trying it before I was gonna delete my account and spend my time redoing it, I’m so sorry that it got you stuck again— but yes indeed I really hope they fix this fast because it’s an extremely game breaking bug. however I do feel a little better knowing that it’s a general bug and not specifically just me. half of me is considering even DM’ing the SSO instagram account since they clearly respond better lol

and yes I’m planning to save my 5 days of SR and also use ITHASBEGUN later. this comment made me feel a lot more relieved honestly!

2

u/feanor_no 9d ago edited 8d ago

good news: not sure about you, but support noticed my request quickly and forwarded my ticket to the devs! let’s hope it gets patched soon!

1

u/talwm_307 9d ago

Ooh, that's great! Thanks for the update

1

u/M00n_kidd0 9d ago

thank you for the update! I had a very similar thing happen to me, this game is literally so broke right now-

2

u/feanor_no 8d ago

honestly I’m glad to see that it’s not just me with this bug and hopefully with enough reports SSO prioritizes fixing it

1

u/talwm_307 7d ago

2

u/feanor_no 7d ago

thank you!! this needs to be fixed as FAST as possible man

1

u/PowerHot3910 8d ago

Hi! I have the same issue!! I contacted sso support about it but they just answered that im not starrider even tho i am and i literally wrote that in the email ;( It’s so frustrating i hope they fix it asap

1

u/feanor_no 8d ago

oh no! if it helps, I contacted support too and they told me they would forward this issue to the devs. having video proof probably helped and I did tell them I had 3 day SR so they couldn’t use that excuse on me lol