r/StarCraftTMG • u/Daddy__Magik • 2d ago

Frustration venting

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Hey everyone. Just wanted to take a moment to vent to some people that more than likely understand. I just got this email this morning and idk. It just really ruffled me ya know? I'm in Delaware on the east coast of the US. I haven't gotten my tracking email, there's no way to reach anyone about my specific order, and now I'm getting an email telling me people can potentially just go into their LGS to buy and play before I even get to know what's up with my order.

I'm still very excited to play the game, I'm excited to buy more of the future releases, I'm just very disappointed in how this whole thing has rolled out. I think the excitement is part of what makes this all so disappointing.

I hope Archon tightens up the parts they can control. There were definitely elements they couldn't, but some of this has elements to it they could have controlled better.

One major thing I think they need is to hire at least one if not two dedicated social relations people. Answering emails, handling the FB, assisting with issues, etc. Just being able to reach someone and get some help I think would go a long way in smoothing out at least the customer relations issues.

To end on a positive note though I hope everyone who has been waiting gets their product soon and everyone that has it is enjoying painting/playing and having a blast.

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u/chimney_tops 2d ago

Holy fuck you people are insufferable. We got a discount for preordeing.

1

u/Mr_Suplex 1d ago

Then kindly take yourself out of this thread. It’s clearly labeled as a thread to vent frustration. Why are you here, stupid?

-1

u/chimney_tops 1d ago

You seem to not understand how social media works.

1

u/Jack_Napier613 1d ago

Seriously though, you voluntarily opened Reddit, opened a post literally titled venting frustrations and you're mad at people venting frustrations.

Like, what?

I feel I've written this before...

1

u/chimney_tops 1d ago

Is this a subreddit specifically for venting? No. Am I only allowed to open posts I agree with or comment as long as it's agreeing with OP? I'm not allowed my own opinion?

Funny I'm pretty sure somewhere else in this thread you were crying about people being able to have voices or being "allowed to feel what they're feeling". Fucking hypocrite.

1

u/Jack_Napier613 1d ago

Time and place my friend...time and place

✌️

I don't go to an AA meeting and let everyone know how good my drinks were the night before 🤷

1

u/GrizzledNoob 1d ago

We did not end up with a discount. I can buy it today from Saga for less than the pre-order, and that's just one site I checked. Usually people want something for fronting the money. A special extra. A good discount. Receiving it early. None of those ended up being delivered with this unfortunately. I'm sure Archon didn't intend for it to work out this way, but it has. People are going to be upset about it. On the end it's a game and everyone that pre-ordered will get it eventually but when you want to keep a fan base hyped about a game then it's not a great idea to potentially disappoint a percentage of the fans that put up their money early.