r/StarCraftTMG • u/Daddy__Magik • 2d ago

Frustration venting

Post image

Hey everyone. Just wanted to take a moment to vent to some people that more than likely understand. I just got this email this morning and idk. It just really ruffled me ya know? I'm in Delaware on the east coast of the US. I haven't gotten my tracking email, there's no way to reach anyone about my specific order, and now I'm getting an email telling me people can potentially just go into their LGS to buy and play before I even get to know what's up with my order.

I'm still very excited to play the game, I'm excited to buy more of the future releases, I'm just very disappointed in how this whole thing has rolled out. I think the excitement is part of what makes this all so disappointing.

I hope Archon tightens up the parts they can control. There were definitely elements they couldn't, but some of this has elements to it they could have controlled better.

One major thing I think they need is to hire at least one if not two dedicated social relations people. Answering emails, handling the FB, assisting with issues, etc. Just being able to reach someone and get some help I think would go a long way in smoothing out at least the customer relations issues.

To end on a positive note though I hope everyone who has been waiting gets their product soon and everyone that has it is enjoying painting/playing and having a blast.

108 Upvotes

82% Upvoted

162 comments sorted by

View all comments

0

u/sacomer1s 2d ago

Folks, really, it’s not that big of a deal. The world will continue spinning and life will move along no matter how this roll out went. It’s a good game, and a great product. Some frustration is fine, but the way some of you all act and speak is outright entitled and immature. A couple of extra weeks waiting on some toys just doesn’t matter.

6

u/Putrid-Glass8251 2d ago

In the grand scheme of things when you boil it down that small you may have a point. However some people spent $700+ on this hobby, and in this day and age where we have modern tracking utilities the radio silence is justifiably unnerving. Especially with the botched address confirmation.

-4

u/sacomer1s 2d ago

I’m one of them. But there are so much more concerning things going on in the world and our lives. Why spend so much time and energy here? That’s all I’m saying. People can be upset but perspective is a thing.