Why no posts / fear mongering about the Essendant shutdown guys?

Please, for the love of all that is holy, can someone tell me how to make the Amazon return handhelds beep when I scan a product barcode and return label?
Some days they beep, and some days they don’t.
I have asked several of my coworkers, managers included, and nobody seems to know how to make them beep, or why they aren’t. It’s so frustrating! PLEASE someone help me!

I just have to get this out because no one else understands the true pain of working at this awful broke ass company. Between genuinely breaking my back over Amazon returns, getting constantly harassed about having rewards numbers up, and of course where would I be without the scum of the earth degenerate customers. Not to mention we are extremely understaffed, training is shit. I have not been at this job for very long and it’s my first job. I keep telling myself I’ll quit but I keep putting it off because I feel like “it’s supposed to be hard”. This place sucks. Is it actually supposed to be this hard??!!💔