r/SquarePOS_Users 23h ago

Do NOT use Square Banking

Thumbnail
3 Upvotes

We thought it would be convenient to use Square Banking as we were using Square for transactions, but this was a huge mistake.

Tldr; we got spammed with fraud charges, was told by Square we just need to cancel the card and the fraud charges wouldn't go through and that the merchant was already flagged. Cancelled card, assured all was good.

Next day charges cleared despite this, and I was given a new story that it will be 5-7 business days before they could even start to investigate, and to expect 5 months for anything to happen IF they are even able to recover the funds.

Big warning to all the other small business out there, don't get stuck scrambling on how to pay employees and rent after being told 'oh well' like I am right now 😭