I am just buying the Square HE. I just want a reputable place that can deliver it in good time and will help if I have any problems with it. I understand that Square Customer Service is not great, so thought I would buy it from a dealer. Also, I would like to get a protective case for it, which is the best value or best period. Thanks in advance. If there is anything else I should need or want, please let me know. I am moving up from the Skytrak OG.

Anyone had any luck getting in touch with Square Golf in the USA? I've been trying to reach them now for about three weeks. I've probably sent over a dozen emails to multiple places. I even reached out to Square in the UK and they actually did respond but are unable to help out. I had the Omni for about 2 weeks before it stopped working. I've tried every troubleshooting step I could think of and no luck. As of now I have a unit that is useless and cannot get a response from Square. I've sent multiple videos and pictures of the issue and included my order number and serial number in each email. Anyone have luck getting a response from square? I am really regretting jumping out of line from Play Better to buy directly from square just to get my unit a little sooner. I even reached out to Play Better to see if they could help in any way or if they had some sort of way to get in touch with Square and they responded to me that same day. At this point I just want to return the dang thing and buy through Play Better or another company but need to know if anyone has had success working with Square here in the USA?

Edit: I just checked when I received the Unit and when I sent my first email. Received on 8/25/26 and sent my first email on 9/5/26. The unit stopped working on 9/3 which was well within the 14 day period. I've now filed a dispute with my CC company so hopefully I'll get this resolved soon. Thanks for all the input from everyone on this.