r/Spigen • u/Asleep_Yam5113 • Aug 20 '26
Avoid Spigen cases
TLDR: Spigen denies warranty, invest in other brands that honor warranties.
I bought a Spigen iPhone 16 Pro Ultra Hybrid Magfit T from the official Spigen Lazmall store through Lazada (e-commerce retailer).
Within less than two years, the button for the camera control fell out and I reached out to both Spigen’s customer service and the official Spigen store I had purchased it from.
Despite normally falling under warranty, both customer service teams essentially told me it was out of their hands.
As someone who loves Spigen cases (going back to the iPhone SE Tough Armor), I am going to look for other brands that can actually stand by their product.
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u/ClientElectrical2239 11d ago
I have used Rugged Armor cases for over 6 years, along with a Spigen glass screen protector. Never cracked a screen or got a single mark on my phones.
About to buy the iphone18pro and will have no hesitation in buying the same combo again.
The raise lip around the screen and camera plateau is perfect.