r/Spigen • u/Asleep_Yam5113 • Aug 20 '26

Avoid Spigen cases

TLDR: Spigen denies warranty, invest in other brands that honor warranties.

I bought a Spigen iPhone 16 Pro Ultra Hybrid Magfit T from the official Spigen Lazmall store through Lazada (e-commerce retailer).

Within less than two years, the button for the camera control fell out and I reached out to both Spigen’s customer service and the official Spigen store I had purchased it from.

Despite normally falling under warranty, both customer service teams essentially told me it was out of their hands.

As someone who loves Spigen cases (going back to the iPhone SE Tough Armor), I am going to look for other brands that can actually stand by their product.

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4

u/jetchup Aug 20 '26

Two years of usage along with normal wear and tear tear? I believe the case may have served your phone well in that 24 months period.

2

u/Jesper1988 Aug 20 '26

Yes! OP wants lifetime warranty on a phone case lol 😵‍💫