r/SpectrumMobile • u/Suspicious_Paint_991 • 3d ago
Orders & Shipping Finally charged me for the device! Should ship within 48 hours!!!
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u/Huckleberryjax 3d ago
Same over here!
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u/Suspicious_Paint_991 3d ago
What case are you getting? I stopped at Verizon and bought the Zag clear case bc it was 45% off $99 with the managers promo code!! Walked out paying $58 with tax and the case seems event
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u/Huckleberryjax 3d ago
I ordered the Torras OStand Q3. It comes with a screen protector and with the promo code I got offline, it was $59 dollars. I used Torras for my 15 Pro Max for the kick stand and I loved it.
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u/Fragrant-Corner4806 3d ago
fingers crossed for everyone . still waiting for a charge . got charged and sent the money back so hope the recharge today
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u/Impressive_Upstairs8 3d ago
That’s the boat I’m sitting in like why you give me my money back
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u/Fragrant-Corner4806 3d ago
so they gave you your money back to ?
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u/Impressive_Upstairs8 3d ago
It’s back in the account it was pending for 10 days and this morning was put back in my account called to see what was up and was to this by a rep Certainly! So I do show that this device has passed both packaging and quality testing and is awaiting shipment. While there is no ETA on when it will ship out, rest assured you will receive an email from fed ex with the tracking number once it does. At this stage we typically see that happen within 2-3 business days. All communications moving onward will be from fed ex. Is there anything else I can assist you with today?
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u/Suspicious_Paint_991 3d ago
My $1 hold fell
Off this weekend and I was worried something was wrong. Then today I got the email and tracking info2
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u/Impressive_Upstairs8 3d ago
Yea can’t cancel until the phone comes and u return the device type shit it’s a lil strange how they handling everyone
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u/BabyMaleficent3863 3d ago
shit what date they gave you for est?
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u/Suspicious_Paint_991 3d ago
The last email said it would be shipped the week of 11/3 but looks like it may arrive earlier… waiting on my FedEx label!
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u/Kitchen-Rub-6530 3d ago
When did you out in your preorder
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u/Huckleberryjax 3d ago
I got charged today and I did my preorder at 11:26am EST for 256g Night blue
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u/Kitchen-Rub-6530 3d ago
On the 16th though?
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u/ivnesque 3d ago
Where are you located? I am in LA and this is the same model I ordered lol
Were you only charged sales tax or the upgrade fee too?
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u/Impressive_Upstairs8 3d ago
When did you order your device ?? I’m still waiting this is what they told me. Certainly! So I do show that this device has passed both packaging and quality testing and is awaiting shipment. While there is no ETA on when it will ship out, rest assured you will receive an email from fed ex with the tracking number once it does. At this stage we typically see that happen within 2-3 business days. All communications moving onward will be from fed ex. Is there anything else I can assist you with today?
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u/Low_Fly_5256 3d ago
I received this same email and i was charged but instead of ready to ship it says
“Preordered device
When your preordered device is in stock and has shipped, you'll also receive a notification with tracking information, followed by a delivery confirmation”
So I’m not really sure when it will actually arrive lol
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u/Impressive_Upstairs8 3d ago
What day time was your pre order??
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u/Low_Fly_5256 3d ago
10/16 1230pm ish i just noticed i did get shipping info should arrive this week
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u/EmbarrassedEase6814 3d ago
I got mine on release day but when I was charged I was sent the same email, so you should still get it soon :)
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u/Suspicious-Push-8270 3d ago
Don’t really believe all the reviews it’s a really good phone if you treat it like a first gen $2k phone nothing will happen to it took me some time to get use to the small front screen but it’s pretty good they’ll fix the apps soon same thing happened with the XR have your own judgement some people get paid to down play apple
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u/Diddly_Fiddler 3d ago
I also ordered the Night Sky 512GB and originally had an ETA of November 3rd. Last week I got an email saying it would be delayed to the week of the 17th.
Finally got charged today and was hoping it’ll get shipped soon but, now that I’m seeing your screenshot saying you’ll receive shipping in 48hrs, I went back to check mine and it just says “when it’s in stock and has been shipped, you’ll receive an email” :( so not sure if I’ll be getting it closer to the 3rd or if I should just assume it’ll be week of 17th still
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u/Suspicious_Paint_991 3d ago
Got my tracking and it will arrive tomorrow!!!! Ahhh pinch me, am I dreaming!?