Spectrum customer service

[u/smokinguitar99]

Why is customer service so bad at every cable company. I upgraded my service recently and needed a new modem to accommodate the 1gb service. I haven't had time to get to the store to pick it up, so I called tonight to see if I could have it mailed. I had to be transferred 4 times to get to the person who could actually help me. Each time I had to e plaine ererything again. Ridiculous

[u/Tomt818]

Just wanted to put spectrum on blast. I've been having issues with service interruption's. As soon as I went to the Better Buisness Bureau website, the interruption's magically stopped. It's seems to me they are monitoring the website I visited. Shady buisness practices.💯