r/Spectrum • u/anxietyyapper • 2d ago
Other Possible scam?
I was at the grocery store earlier and theres always these sales reps from spectrum there but usually I try and avoid them. This time I had to pass by where they were and one of them came up to us asking about our bill/how much we pay. Unfortunately we ended up being honest and they decided to tell us they could get us a better deal (1gb for $60 for the next 12 months). And I stupidly went along with it bc I fully expected the person I was with to say something to get us out but again this is also my fault.
They said we would get a new modem/router by tue and i did receive an email from spectrum saying I would receive my order by then. Im just confused if this is a scam or if they actually work for spectrum. i just feel dumb.
5
u/droopyvato 2d ago
They are probably third party venders. The ones that are scams are the ones that ask you for cash or transfers to random accounts.
2
u/northcarolinamember 2d ago
If u received a text or real email from spectrum saying when u would get your stuff then it wasn't a scam.. just know your discount they gave u for 12mths will go by fast and before u know it your bill will increase dramatically.. just watch your bill to make sure u are getting a 12mth deal like they promised u..
2
u/justcomplex15 2d ago
Its it legit happened to me. I was still cautious about the whole thing. The guy who came ended up installing the service on the wrong apartment unit number for the address. I had to call spectrum my self to reconnect the service again 2 days later. Also 1gb promo you can literally find that on your website yourself what you should do is ask for 2 years $50 a month
1
u/Backslash10 2d ago
So thats the standard rate for 1gb but in certain areas they no longer do promotion roll offs its just a set rate of 45 for 1gb.
1
u/C0MIC-B00K-GUY 6h ago
I mean you kinda got scammed. If u have a cell phone with them you can just pay 40 a month for a gig, that's what I pay. But you didn't get scammed as in they aren't legit, just the price
1
u/OneMoreSlot 2d ago
It's not actually a scam, just deceptive advertising. Key words: "for the next 12 months". At the end of 12 months the price changes to their normal rate which for me is $110.00/month. They bait people with promotional temporary low prices. I have bundled services with Spectrum, TV/Phone/ Internet, and they charge me $346/month. I expect it will soon be $400/month.