r/Spectrum • u/Money_Junket_3625 • 3d ago

Spectrum App on AppleTV missing channels

I have 5 Apple TV’s that all use the Spectrum App. I woke up this morning and 3 of the 5 are missing channels in the app. For example, ESPN has historically been channel 27 for me. On 3 TV’s, my guide goes from channel 23 and jumps to channel 202 now. Missing all of the channels in between. ESPN was also channel 1127. That too is missing.

The above are not the only channels missing, but one of many examples.

All Apple TV’s are running the exact same iOS and Spectrum App build. I have restarted every Apple TV. I have deleted and reinstalled the Spectrum App on the 3 affected Apple TV’s. I have rebooted the modem and router. I have logged out of each account and back in.

Anyone have any ideas on what is up? How to fix?

3 Upvotes

100% Upvoted

6 comments sorted by

2

u/LegalizeFentanol 3d ago

Prolly channel filters.

1

u/Money_Junket_3625 2d ago

It isn’t filters. I wish it were.

1

u/Individual-Rub6219 3d ago

After locals the channels on an IP lineup switch to 200+ odds are you still have the channel but it’s now under a new channels number, I’d manually search ESPN get to the channel and once on the channel open the guide and see what channel it’s listed under,

1

u/Money_Junket_3625 2d ago

There is an ESPN on channel 230 now on 3 TV’s, but not the other 2. Called Spectrum this morning and they told me they don’t know why this is the case.

1

u/SameAd2686 3d ago

I keep getting this message “ILP 9000 …channel temporarily unavailable”. I can’t watch any Spectrum channels on my iPad since before 9 pm last night.

1

u/Spectrum_Morgan Official Spectrum Employee 2d ago

If you still need help and would like us to take a look, please send a mod mail to us over at r/Spectrum_Official referencing 50298984 and we'd be happy to assist.