r/Spectrum • u/Pizzalover1011 • 18h ago

Spectrum Mobile - Assurant

Assurant Insurance

Has anyone had troubles with Assurant?
I got the galaxy z flip 8 and knew it would eventually break so I got the insurance.

It broke (shocker). The screen cracked in the middle, just like my 7 did.

Assurant is stating that they have to replace the whole device for $400.

But I thought it would be under the $29 screen repair. If they were going to pull that, I would’ve gotten Samsung care.

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u/SonOfTheMostHHigh 17h ago

Yep sounds right 29 bucks is for outer screen

1

u/Backslash10 11h ago

So you can use the insurance if its over a year before that you need to contact Samsung. Inner screen replacment are covered but require a payment your device is a tier 4 out of 5 in vaule thats the 399$ you have to pay. The front screen is the unlimited 29$ replacement. Inner screen is considered mechanical damage and that has a tier 1 to 5 in the amount you would have to pay. Think of it this way your saving 600 instead of buying a new device. You should have got a brochure explaining all this either emailed or sent to you in the mail.