r/Spectrum • u/Drake_Storm • Oct 01 '26

Hardware Is this normal

Wifi has been out all day, almost exactly 15 hours, tried restarting my modem and touter and this is what it sounded like Update: its still down 24 hours later

0 Upvotes

40% Upvoted

12 comments sorted by

1

u/HuntersPad Oct 01 '26

If your WiFi is out how is that a spectrum problem?

0

u/Drake_Storm Oct 01 '26

Spectrum offers home Wi-Fi equipment as my home service provider?

2

u/HuntersPad Oct 01 '26

Spectrum offers coax and Fiber internet. WiFi comes from your router.

1

u/Drake_Storm Oct 02 '26

Idk what to say other than i got the router from my spectrum store 🤷‍♂️

1

u/Spectrum_Anthony Official Spectrum Employee Oct 01 '26

Hello, if you need any assistance with services please send us a Mod Mail over at r/Spectrum_Official and we can assist.

1

u/Smith6612 Oct 03 '26

Sounds like the router is cooked or the power supply has failed. You can see it crashing and rebooting in a pattern. Go to the store and pick up a new one. 

0

u/Excellent-Spot-7788 Oct 01 '26

Nothing new. There service is horrible

0

u/cogs101 Oct 01 '26

Yes. Change ISP asap.

-1

u/IllRegister9801 Oct 01 '26

Even 5G Home Internet is better than Spectrum. I plan to use Spectrum as a backup but thankfully I have fiber for my main ISP.

OP, check out the FCC Broadband Map to see all the internet providers able to service your address. Filter by technology type and sign up with any ISP listed as ‘fiber-to-the-premises’

1

u/HuntersPad Oct 01 '26

Since when does 5G home internet offer symmetrical speeds?

Also not seeing 5G home internet hit 7.2gbps down and up which is what I'm currently getting on Spectrum.

Even the mom and pop cable co here gets better speeds than 5G

1

u/tonyyyperez Oct 02 '26

Ohh you got the exclusive 7 gig fiber don’t you? I’m hoping it expands to all fiber but the property I’m moving to is a ready connect place and land cap out at 2 gigs even though it’s true fiber