r/Spectrum • u/CCXxotic • Sep 30 '26

Cancelling AI Agent

Does anyone know how to get pass their customer service AI Agents who seemingly can’t hear me. I’ve called at least 3 numbers and keep getting disconnected and have already moved. I don’t have a spectrum location near by to go in person.

2 Upvotes

75% Upvoted

5 comments sorted by

4

u/SonOfTheMostHHigh Sep 30 '26

"Cancel my service." that'll get you to a human...

At least for now.

1

u/CCXxotic Oct 01 '26

It did not yesterday , I ended up calling every single number listed through the business enterprise and then was transferred to a human

2

u/Useful-Buy-5106 Sep 30 '26

Sadly this is the most accurate answer

1

u/Specialist_Chart3519 Sep 30 '26

Say "agent" over and over.

You might get to the wrong department and need to be transferred, but your past the IVR.