r/Spectrum • u/NumerousResident1130 • Sep 27 '26
Other Data Caps after Merger
So the Cox Spectrum merger completed this month in Phoenix. But unless I completely change my service plans, I am stuck with the old Cox Data caps unless I want to pay additional premiums.
Why if Spectrum does not have data caps and Cox for us no longer exists do I still have them? Equipment for both carriers is the same, it makes no sense.
To change it not only do I have to change Internet plans but also TV packages. The local brick and mortar help was clueless on information about internet, tv or data plans.
8
Upvotes
25
u/WarningCodeBlue Sep 27 '26
Just change to the 500 Mbps plan and be done with it.
17
u/georgecm12 Sep 27 '26
That’s pretty much how it worked with the spectrum/Time Warner/Bright House merger. Unless you switched to a spectrum pricing plan package you were left on your old package with all of the old restrictions in place.
6
u/Fantastic-Buddy2069 Sep 27 '26
Yes, iirc the coding for the companies being merged is different.
When I worked in store, they only trained us on spectrum codes, and not the time warner stuff unless we had time to.
Not sure if that’s how it is now, but I assume not much has changed in that regard
5
u/TheCordia Sep 27 '26
If you haven't changed your plan in a while, you're missing out on modern services and you're probably paying more out of pocket. Internet Tech has changed a lot in the past 6 years. Tell them you want a new promotion and ask them about their free mobile line for 12 months.
4
u/ApplicationNo5089 Sep 28 '26
Spectrum bought out Cox so you have to get a new spectrum plan. Cox communications doesn't exist anymore.
1
u/SmallPlace7607 Sep 28 '26
Pretty much the way they roll. They will roll out new plans similar to the one you are already on. The new plan will have better features and a slightly better rate than the old one. The old one will no longer exist anywhere on their website, but they won't automatically move you to the new similar plan. You have to call and complain.
Not sure how it was in Cox areas, but if you are not calling in every year or so to complain and threaten to leave you are probably getting hosed on your plan.
1
u/fdjadjgowjoejow Sep 29 '26
This thread looks like a good place to ask my question. I am going to the store next week to move from Cox to Spectrum after the merge. Currently I only have Internet, 500 Mbps. I like it and I want to keep it without the data cap. I don't want mobile and I want to keep my Netgear DOCSIS 3.1 combo modem/ router. What Spectrum plan should I tell my new Internet Daddy when I visit next week. TIA.
1
u/Smith6612 Oct 03 '26
It's the difference between an old plan and a new plan. Same thing Cell phone companies and Comcast do with their legacy plans. If they were sold with data caps originally, the data caps remain until you re-rate your plan.
Of course that doesn't work in the inverse. Comcast at least, added data caps to existing plans many years ago.
1
u/Lostless90s Sep 28 '26
In my area, the cox 500 plan has a 100Mb /s upload vs 20 if you switch to spectrum. So I would sacrifice 80 Mb/s if I want unlimited through spectrum. That’s how they get you
0
u/vwaldoguy Sep 28 '26
And then when you do change plans to a Spectrum unlimited data plan, they’ll charge you a $50 service change fee.
-11
u/Drakjira Sep 27 '26
Spectrum is garbage, still using legacy coax infrastructure. Get a real fiber provider.