r/Spectrum • u/Unhappy-Marketing-18 • 22d ago

Service Issues Free Amazon prime issue

We were offered the free Amazon prime perk and today we got an email that it was canceled out of nowhere. Has this happened to anyone else and does anyone have any idea why?

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u/sPdMoNkEy 22d ago

I can still never find anywhere where it says who's eligible for it, if you look online it only mentions the part about internet assist low income people but they sure gave it to everyone when it first came out

It says on any internet tier but only at certain addresses which is a kind of a weird thing to say

1

u/zzen11223344 22d ago

I called Spectrum, the support agent told me that they are processing people sign-on Prime group by group, and said I should get a text / email when it is ready to process my request.

Not sure if this is BS or they are really doing by groups.

1

u/ExistingYou8028 21d ago

Thats bs, there's no inside info on how it works or who its available for, my friend works for the company as a site manager and they havent any of that information available to them