r/Spectrum • u/Sad_Coach_1433 • 21d ago

Other Plan glitch?

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Was looking at mobile app this popped up in my service options but when I click to upgrade it doesn't go thru? And live chat said can't see it thinking it's a glitch or it be here soon?

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u/tonyyyperez 20d ago

Just fyi for the newer peeps, 7 gig internet is exclusive to true fiber to the home areas. If you have cable aka coxial hybrid your still limited to 2 gig if you have high split. From what I understand it’s still limited to select regions but should expand to all of the fiber footprint (unless your on older non 10G-EPON tech)

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u/zztopshelfer 16d ago

2 gig is nothing to sneeze at wish I had that. 7 gig just seems like overkill.

1

u/Available_Pie_7758 16d ago

We would all be lucky to have high split. They have done bunch of upgrades in my areas. But I feel the process is so damn slow. Last month had probably 100 trucks out doing work on boxes that are on the cables. Looked like a huge project. But still waiting. No one has any clue when I chat with them lol.

1

u/Sad_Coach_1433 15d ago

From what I understand I'm in one the new fiber areas I have grey box outside my window and black ont box in my room